Adrian Searles
Software Engineer
North Charleston,SC
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Overview
3
3
years of professional experience
Work History
Associate Solution Developer
Acxiom
Conway, AK (Remote)
01.2022 - 04.2023
- Fulfilled my role on the support team by meeting with software engineers on technical issues and spoke to client account teams on errors.
- Created documentation to support issue resolution.
- Collaborated with Client Service Managers to gain insight into marketing aspects.
- Used SQL in daily tasks. In addition to issue resolution, I performed research on data and created visualizations to create reports for product teams to aid research and marketing campaigns.
- Researched and resolved various cases in a fast-paced environment.
- Performed testing and research on data using Linux.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Discussed issues with team members to provide resolution and apply best practices.
- Translated technical concepts and information into terms parties could easily comprehend.
- Tested functional compliance of company products.
IT Service Specialist II
The Citadel
Charleston, SC
01.2021 - 01.2022
- Provided quality technical support to Citadel faculty/Staff and cadets.
- Inspected equipment to diagnose operational issues.
- Evaluated systems according to predetermined checklist and noted issues.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Researched, resolved, and responded to inquiries received via, telephone calls, email, ticketing system, all in a timely manner, in accordance with organizational standards.
- Troubleshoot and diagnosed a variety of end user problems including identifying appropriate solutions and resources.
- Ensured issue resolution with users by following up and performing good customer service.
- Install and configure devices ranging from laptops, desktops, phones, and printers.
Contractor: It Technician
Prosource
Wando, SC
01.2021 - 01.2021
- Supported system changeover two months in their transition from BP to INEOS.
- Wiped, 250 re-imaged desktops and laptops for company use.
- Implemented changes requested by owners to conform to specifications or updated demands.
- Diagnosed and resolved software/hardware issues in the field.
- Performed on-call support.
- Installed and configured 250 devices including laptops, Desktops, Phones, and printers.
Software Tester
Eleos Technologies
Clemson, SC
01.2020 - 01.2021
- Provided software lifestyle cycle quality insurance for truck company SAAS app.
- Enhanced App through locating, resolving, and testing app bugs and defects.
- Created test plans to assess functionality, performance, reliability, stability and compatibility with other systems.
- Collaborated with QA team on how to test new features added to software
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
- Collaborated with QA team to test software quality through manual and automated testing.
Education
Bachelor of Science - Computer Science
Skills
HTML
Projects
- Developed a Mario clone using Unity for an interactive timeline on the history of video game consoles leading to the present in C#.
- Created Tic Tac Toe games in C, C++, and java that responded to user input to increase rows, columns, amount in a row to win while learning proper software techniques.
- Senior development project for Java Desktop Application. Learned agile practices and used Azure DevOps to track user stories, plan weekly sprints and stored Documentation.
- GitHub Website developed to display visually appealing data visualization on the relation between the spread of covid and the increase of twitch streaming.
- Developed a SPA for Senior Software Development class to demonstrate good practices when using GitHub. This application is a group vacation planner that uses Flask, Docker, PostgreSQL, React and various technologies. As the scrum master I held weekly meetings and helped track user stories for the application. On display on GitHub profile.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Solution Developer - Acxiom
01.2022 - 04.2023
IT Service Specialist II - The Citadel
01.2021 - 01.2022
Contractor: It Technician - Prosource
01.2021 - 01.2021
Software Tester - Eleos Technologies
01.2020 - 01.2021
Clemson University - Bachelor of Science, Computer Science