Adrian Searles
Software Engineer
North Charleston,SC
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Overview
3
3
years of professional experience
Work History
Associate Solution Developer
Acxiom
Conway, AK (Remote)
01.2022 - 04.2023
- Fulfilled my role on the support team by meeting with software engineers on technical issues and spoke to client account teams on errors.
- Created documentation to support issue resolution.
- Collaborated with Client Service Managers to gain insight into marketing aspects.
- Used SQL in daily tasks. In addition to issue resolution, I performed research on data and created visualizations to create reports for product teams to aid research and marketing campaigns.
- Researched and resolved various cases in a fast-paced environment.
- Performed testing and research on data using Linux.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Discussed issues with team members to provide resolution and apply best practices.
- Translated technical concepts and information into terms parties could easily comprehend.
- Tested functional compliance of company products.
IT Service Specialist II
The Citadel
Charleston, SC
01.2021 - 01.2022
- Provided quality technical support to Citadel faculty/Staff and cadets.
- Inspected equipment to diagnose operational issues.
- Evaluated systems according to predetermined checklist and noted issues.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Researched, resolved, and responded to inquiries received via, telephone calls, email, ticketing system, all in a timely manner, in accordance with organizational standards.
- Troubleshoot and diagnosed a variety of end user problems including identifying appropriate solutions and resources.
- Ensured issue resolution with users by following up and performing good customer service.
- Install and configure devices ranging from laptops, desktops, phones, and printers.
Contractor: It Technician
Prosource
Wando, SC
01.2021 - 01.2021
- Supported system changeover two months in their transition from BP to INEOS.
- Wiped, 250 re-imaged desktops and laptops for company use.
- Implemented changes requested by owners to conform to specifications or updated demands.
- Diagnosed and resolved software/hardware issues in the field.
- Performed on-call support.
- Installed and configured 250 devices including laptops, Desktops, Phones, and printers.
Software Tester
Eleos Technologies
Clemson, SC
01.2020 - 01.2021
- Provided software lifestyle cycle quality insurance for truck company SAAS app.
- Enhanced App through locating, resolving, and testing app bugs and defects.
- Created test plans to assess functionality, performance, reliability, stability and compatibility with other systems.
- Collaborated with QA team on how to test new features added to software
- Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
- Collaborated with QA team to test software quality through manual and automated testing.
Education
Bachelor of Science - Computer Science
Skills
HTML
Reactjs
PythonGit
C#DockerOracleLinuxSQLAgile Methodologies
Java
C
CSS
Software Development
Technical Support
Hardware and software installation
Projects
- Developed a Mario clone using Unity for an interactive timeline on the history of video game consoles leading to the present in C#.
- Created Tic Tac Toe games in C, C++, and java that responded to user input to increase rows, columns, amount in a row to win while learning proper software techniques.
- Senior development project for Java Desktop Application. Learned agile practices and used Azure DevOps to track user stories, plan weekly sprints and stored Documentation.
- GitHub Website developed to display visually appealing data visualization on the relation between the spread of covid and the increase of twitch streaming.
- Developed a SPA for Senior Software Development class to demonstrate good practices when using GitHub. This application is a group vacation planner that uses Flask, Docker, PostgreSQL, React and various technologies. As the scrum master I held weekly meetings and helped track user stories for the application. On display on GitHub profile.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Associate Solution Developer - Acxiom
01.2022 - 04.2023
IT Service Specialist II - The Citadel
01.2021 - 01.2022
Contractor: It Technician - Prosource
01.2021 - 01.2021
Software Tester - Eleos Technologies
01.2020 - 01.2021
Clemson University - Bachelor of Science, Computer Science