Adrian Soto
Miami,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Il Lago Trattoria
Doral, FL
06.2023 - 09.2024
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Sales Associate
Repuestos SPARA
Maturin, Venezuela
02.2020 - 04.2023
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Centro Educativo Las Americas
Maturin, Venezuela07-2021
Skills
- Teamwork and Collaboration
- Time Management
- Inventory Tracking
- Service-oriented
- Customer Service
- Hospitality and accommodation
- Flexible Schedule
- Professional Demeanor
- Service Quality
- Menu item recommendation
- Menu Memorization
- Order Accuracy
- Salesmanship
- Fluent in English and Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Waiter
Il Lago Trattoria
06.2023 - 09.2024
Sales Associate
Repuestos SPARA
02.2020 - 04.2023
High School Diploma -
Centro Educativo Las Americas
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