Adrian Subia
Belleville,NJ
Summary
Dynamic Digital Billing Specialist at NBCUniversal with a proven track record in client relations and financial reporting. Adept at resolving discrepancies and enhancing billing processes, I leverage strong problem-solving skills to deliver exceptional service. Committed to achieving goals through strategic communication and collaboration, ensuring client satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Digital Billing Specialist
NBCUniversal
New York, New York
01.2024 - Current
- Support and communicate Digital Sales Planners to understand client billing requirements
- Complete custom reporting requests and post-campaign summary billing report for clients
- Collaborate with billing finance team and operations to ensure billed impressions are delivered
- Work with clients to resolve differences in third party reporting Client Service
Hospitality Associate
NBCUniversal
New York, NY
04.2023 - 12.2023
- Communicate directly with clients before, during and after meetings and events, maintaining positive relationships and responding to inquiries and requests in a timely manner
- Coordinate and manage NBCU trade services including catering, A/V, janitorial, movers and security; submit work orders as needed
- Serve as first point of contact for clients, professionally corresponding via email and phone calls
Audi Brand Specialist
Benzel-Busch Audi
Secaucus, NJ
10.2021 - 04.2022
- Provide excellent client service, maintain a high level of professionalism with clients, and work to establish a positive rapport.
- Explain product performance and benefits to prospects and describe all optional equipment available for client purchase.
- Report to the sales manager regarding objectives, planned activities, reviews, and analysis.
Education
Bachelor of Arts - Criminal Justice/Sociology
Rutgers University
New Brunswick, NJ06.2019
Skills
- Problem solving
- Sales
- Client relations
- Adaptability
- Strategic
- Goal oriented
- Proficient in Microsoft Office
- Proficient in Google Workspace
- Proficient in OperativeOne, Hubble, and FreeWheel
- Billing software
- Financial reporting
- Team collaboration
Accomplishments
• Recognized and relied on as a lead role.
• 5+ years of world class client service experience.
• Produced significant sales revenue earning second place in overall district.
• Individually number one in the team leading overall goals consistently.
Timeline
Digital Billing Specialist
NBCUniversal
01.2024 - Current
Hospitality Associate
NBCUniversal
04.2023 - 12.2023
Audi Brand Specialist
Benzel-Busch Audi
10.2021 - 04.2022
Bachelor of Arts - Criminal Justice/Sociology
Rutgers University