OFS International LLC
Juan Ramirez
Houston, TX
07.2022 - 08.2022
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained cleanliness and organization of OFSI workspace, working closely with employees to systemize tasks.
- Interacted well with new workers and customers to build connections and nurture relationships.
