Adrian Villa
Redlands,CA
Summary
Organized Crew Trainer with 3 years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Crew Trainer
Popeyes® Louisana Kitchen
Redlands, CA
02.2021 - 01.2024
- Maintained records of sales transactions using POS systems.
- Mentored new hires on proper cash handling methods, food preparation standards, product knowledge, customer service protocols.
- Developed innovative strategies for improving overall productivity levels at the restaurant location.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Performed opening and closing duties such as cleaning counters or restocking supplies.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
High School Diploma -
Orangewood High School
Redlands, CA06-2021
Skills
- Team Leadership
- Team Leadership and Supervision
- Active Listening
- Processing Payments
- Customer Service
- Complaint Resolution
- Conflict Resolution Techniques
- Cash Handling
- Employee Engagement
Languages
English
Full Professional
Timeline
Crew Trainer
Popeyes® Louisana Kitchen
02.2021 - 01.2024
High School Diploma -
Orangewood High School