Adriana Almaraz Carrillo
San Diego,CA
Summary
Results-driven professional with 5+ years of experience in banking. Skilled in problem-solving, cash handling, and risk assessment. Committed to enhancing customer satisfaction through financial education and effective resolution of account-related issues.
Overview
7
7
years of professional experience
Work History
Roving Associate Banker
Wells Fargo
San Diego
02.2019 - Current
- Assisted customers with account inquiries and transactions.
- Processed loan applications and gathered necessary documentation.
- Educated clients on banking products and services available.
- Explain banking products like loans, credit cards, and mortgages
- Assist customers with financial questions
- Spot and prevent fraudulent activity
- Customer Service & Relationship Building
- Cash Handling & Balancing
- Account Opening & Maintenance
- Communication & Teamwork
- Resolved customer issues promptly and effectively through communication.
- Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
- Assisted in training new employees as needed.
Education
Universidad De Las Californias
Tijuana , BCSkills
- Account management
- Loan processing
- Cash handling
- Fraud detection
- Customer education
- Financial transactions
- Risk assessment
- Effective communication
- Problem solving
- Relationship building
- Team collaboration
Timeline
Roving Associate Banker
Wells Fargo
02.2019 - Current
Universidad De Las Californias