Adriana Alvarez
Miami,FL
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Successful Digital Marketing Specialist skilled at planning, executing and optimizing online marketing strategies. Promotes products successfully through multiple digital strategies. Achieves consistent successes with excellent planning skills and proactive campaign tracking.
Overview
6
6
years of professional experience
Work History
Dancer
HoraLocaEntertainment
Miami, FL
01.2024 - Current
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Developed strong relationships with fellow performers and production staff to foster a positive working environment.
- Participated in regular rehearsals, refining movements and synchronizing with fellow dancers for seamless performances.
- Demonstrated impressive flexibility, speed and agility when performing on stage.
- Performed in a variety of settings such as theaters, television shows, commercials, music videos, and special events.
- Prepared costumes, makeup, hair styling, props coordination for each performance ensuring flawless presentation on stage.
- Enhanced audience experience by delivering emotionally captivating and technically precise performances.
Front Desk Receptionist
Studio Box
Miami, FL
07.2023 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Digital Marketing Specialist
Stock Source Solutions
Miami, FL
07.2022 - 09.2023
- Implemented new strategies to improve click-through rates and conversion.
- Collaborated with cross-functional teams to develop integrated marketing plans that included both traditional and digital channels.
- Strengthened online presence by creating engaging social media content and managing multiple platforms.
- Created social media content with innovative brand messaging to support new product launches.
- Monitored digital marketing analytics, identifying trends and making data-driven adjustments to improve performance.
- Enhanced user experience on the company website through strategic design updates and content improvements.
Housing Specialist
Indelible Solutions
Miami, FL
01.2022 - 06.2023
- Prepared and issued housing program letters, documents,
contracts and forms to encourage response from residents. - Liaised with landlords to obtain lease agreements and contracts
to facilitate client approval. - Explained criteria for public housing and assisted eligible low-
income families with application process. - Completed data entry, maintained filing system for housing
program participants and entered and retrieved data for accuracy,
completeness and privacy. - Assisted applicants in filling out housing applications and
verifying assets. - Assisted Tenants cases with Evictions, Relocation cases, Back Pay
cases and escalated county Cases. - Decreased the number of potential homelessness cases through
out Miami area through the Emergency Rental Assistance
Program (ERAP)
Marketing Specialist
HR1
Miami, FL
11.2022 - 03.2023
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
- Boosted lead generation through the creation of engaging content for social media platforms.
- Conducted competitor analysis for better positioning in the market and identifying growth opportunities.
Front Desk
La Colonia Medical Center
Miami, FL
01.2021 - 09.2021
- Transcribed phone messages and relayed to appropriate personnel.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored office supplies by checking inventory and placing orders.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Oversaw patient's registration, insurance verification and form completion.
- Supervised clinical and administrative roles in medical office setting.
- Transmitted physicians orders to patients, counseling on execution and addressing follow-up questions.
Staff Member
CMX Cinemas
Miami, FL
11.2018 - 03.2020
- Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.
- Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
- Partnered with team members to complete venue opening and closing checklists.
- Sold admission, processed payments and issued tickets.
- Assisted patrons with seating by giving directions and lighting paths.
- Participated in on-going training and drills to prepare for emergency situations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- satisfaction.
Education
Associate of Science -
Miami Dade College
Miami, FLHigh School Diploma -
Southwest Miami Sr. High School
Miami, FLSkills
- Bilingual (English and Spanish)
- Interpersonal Skills and communication
- Case File Management
- Verbal and Written Communication
- Time Management
- Microsoft Office
- Administrative Skills
- Visitor and Customer Relations
- Accounting and Billing Software
- Scheduling
- Discipline
- Flexibility and Agility
Timeline
Dancer
HoraLocaEntertainment
01.2024 - Current
Front Desk Receptionist
Studio Box
07.2023 - 12.2023
Marketing Specialist
HR1
11.2022 - 03.2023
Digital Marketing Specialist
Stock Source Solutions
07.2022 - 09.2023
Housing Specialist
Indelible Solutions
01.2022 - 06.2023
Front Desk
La Colonia Medical Center
01.2021 - 09.2021
Staff Member
CMX Cinemas
11.2018 - 03.2020
Associate of Science -
Miami Dade College
High School Diploma -
Southwest Miami Sr. High School