Adriana Amaya
OAKDALE,NY
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Momentum At South Bay
12.2022 - Current
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Medical Records Coordinator
Momentum At South Bay
10.2021 - 12.2022
- Developed and implemented new filing system for medical records to improve efficiency.
- Assisted in training new staff on medical record processing and filing procedures.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed up with medical staff regarding missing information in patient records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
- Implemented an efficient system for tracking release of information requests, reducing response times.
- Identified new methods to optimize medical records management.
- Kept accurate log of requests for medical information and records.
Nursing Secretary
Momentum At South Bay
09.2019 - 10.2021
- Received and routed laboratory results to correct clinical staff members.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Served as a liaison between patients'' families and clinical staff, fostering open lines of communication that contributed to better overall patient outcomes.
- Maintained a well-organized nursing station, contributing to a positive work environment for staff members.
- Assisted in the coordination of patient care by effectively managing schedules for multiple healthcare providers.
- Enhanced communication between nursing staff and physicians by promptly relaying critical information and scheduling appointments.
- Contributed to a reduction in wait times by accurately triaging phone calls and directing them to the appropriate personnel.
- Coordinated transportation services for patients requiring off-site appointments or tests, promoting seamless care transitions between facilities.
- Provided valuable support during emergency situations by remaining calm under pressure and completing urgent tasks as needed.
- Expedited insurance verification process, enabling patients to receive timely authorization for necessary treatments or procedures.
Education
Bachelor of Health Science - Health Information Technology
Suffolk County Community College
Selden, NY05.2024
Associate of Science - Liberal Arts And General Studies
Suffolk County Community College
Selden, NY06.2012
Skills
- Customer Service
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Computer Proficiency
- Clerical Support
- Critical Thinking
- Scheduling
- Documentation and Recordkeeping
- Scheduling and calendar management
- Dedicated Team Player
- Deadline-oriented
- Professional and mature
- Mail handling
- Meticulous attention to detail
- Microsoft PowerPoint
- Multi-line phone proficiency
- Payroll and budgeting
- Supervising staff
- Records Management Systems
Timeline
Administrative Assistant
Momentum At South Bay
12.2022 - Current
Medical Records Coordinator
Momentum At South Bay
10.2021 - 12.2022
Nursing Secretary
Momentum At South Bay
09.2019 - 10.2021
Bachelor of Health Science - Health Information Technology
Suffolk County Community College
Associate of Science - Liberal Arts And General Studies
Suffolk County Community College