Adriana Arano
Tampa,FL
Summary
Dynamic manicurist with distinguished knowledge and commitment to maintaining excellence for any number of customers. Skilled at cultivating and maintaining relationships with customers. Successful at increasing profits and repeat customer numbers.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Nail Technician
Self employed
Tampa, FL
07.2021 - Current
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Ensured that safety protocols were followed during each service provided.
- Promoted additional services to existing clients in order to increase revenue.
- Utilized customer feedback to improve services offered at the salon.
Customer Service Representative
Maximus Call Center
Tampa, Florida
10.2021 - 06.2022
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Answered inbound calls, chats and emails to facilitate customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
George S Middleton High School
Tampa, FL08-2019
Skills
- Service promotion
- Sales strategies
- Customer feedback analysis
- Effective communication
- Problem-solving skills
- Product knowledge
Timeline
Customer Service Representative
Maximus Call Center
10.2021 - 06.2022
Nail Technician
Self employed
07.2021 - Current
High School Diploma -
George S Middleton High School