Adriana Ariel Palomino
Las Cruces,NM
Summary
Dynamic and adaptable professional with a robust background in logistics and delivery management, seeking to transition into journalism and media. Expertise in route optimization, inventory control, and customer service, with a proven ability to thrive in fast-paced, client-focused environments. Strong communication, compliance, and storytelling skills will facilitate hands-on experience in news production while maintaining a focus on team collaboration and achieving results. Recognized as a reliable problem-solver with exceptional organizational abilities, ready to adapt flexibly to evolving industry demands.
Overview
7
7
years of professional experience
Work History
Delivery Specialist
Casa Autoplex Group
09.2025 - Current
- Managed customer inquiries to enhance delivery satisfaction and resolve issues efficiently.
- Enhanced customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through excellent communication and prompt resolution of any issues.
- Outlined key vehicle features to customers and established mobile app connection with dealer login, ensuring seamless access to vehicle functionalities.
- Coordinated scheduling of maintenance services to ensure operational efficiency.
Cashier
Monster House Dispensary
Las Cruces, NM
06.2024 - 09.2025
- Deliver exceptional customer service by accurately communicating product details, pricing, and promotions. Maintain organized inventory through restocking, labeling, and consistent stock control while ensuring a clean and compliant work environment.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales recording.
- Monitored compliance with state regulations regarding cannabis sales, ensuring adherence to legal standards.
Sales Advisor
Best Buy
06.2021 - 10.2024
- Skilled in selling products and providing customers with knowledgeable recommendations to support their purchasing decisions. Experienced in creating orders, resolving issues, and handling hands-on customer service situations with professionalism and efficiency.
Service Champion/Cashier
Taco Bell
02.2020 - 06.2021
- Efficiently process customer orders, ensuring accuracy and that all items are correctly included before dispatch. Handle customer transactions promptly and professionally to maintain a smooth and timely checkout experience.
Receptionist/Assistant Manager
The Gym
06.2019 - 02.2021
- Responsible for creating new memberships and ensuring accounts are accurately entered and active. Manage account cancellations, process payments, and maintain up-to-date records. Develop employee work schedules and assist in training and onboarding new hires.
Education
journalism, creative writing
New Mexico State University
undefined
Doña Ana Community College
08-2022
Skills
- Versatile and dependable team leader and team player with strong customer service skills and the ability to work effectively with others Personable, easy to get along with, and quick to adapt to new environments and responsibilities Experienced in inventory management and highly organized Self-motivated, reliable, and capable of partial communication in Spanish
- Critical thinking aptitude
- Conflict resolution
- Customer service
Websites
Publications
News Anchor & Camera Assistant, News22—College News Program - Contributed to college news broadcasts as an on-camera anchor and behind-the-scenes camera operator, helping deliver weekly student-led news coverage.
Section name
Links to other websites: https://medium.com/@arielap1
Awards
Customer Obsessed Award, Best Buy - Earned recognition for consistently delivering exceptional customer service and demonstrating strong commitment to customer satisfaction., Hospitality Awards Recipient, Taco Bell - Received two hospitality awards in acknowledgment of outstanding customer service, teamwork, and reliability.
Languages
Spanish
Native or Bilingual
Timeline
Delivery Specialist
Casa Autoplex Group
09.2025 - Current
Cashier
Monster House Dispensary
06.2024 - 09.2025
Sales Advisor
Best Buy
06.2021 - 10.2024
Service Champion/Cashier
Taco Bell
02.2020 - 06.2021
Receptionist/Assistant Manager
The Gym
06.2019 - 02.2021
undefined
Doña Ana Community College
journalism, creative writing
New Mexico State University