Knowledgeable and dedicated customer service professional. With extensive experience in the car insurance industry. Solid team player with an outgoing, cheerful demeanor and magnetic personality, and enjoys making small talk and helping others. Forward-thinker and problem solver motivated to maintain customer satisfaction through critical thinking and to provide meaningful solutions. Active listener works well with team members and has a “can do” attitude. Open and adaptable to changing atmosphere. Excellent communication skills, multi-tasker in a fast-paced environment. Proficient in using computers and complex computer navigation. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.