ADRIANA MARCUS BAIDOO
Kansas City
Summary
Dynamic Human Resources Manager with a proven track record at HY VEE and SOLMED GHANA LIMITED, skilled in developing HR policies and enhancing employee retention through strategic initiatives. Expertise in onboarding and training, coupled with strong leadership and problem-solving abilities, resulted in reduced turnover and improved workplace equity. Committed to fostering a positive organizational culture.
Overview
19
19
years of professional experience
Work History
Human Resources Manager
HY VEE
09.2020 - Current
- Established HR policies that ensured compliance with labor laws and promoted workplace equity.
- Conducted employee satisfaction surveys, analyzing results to inform strategic HR decisions and interventions.
- Mentored junior HR staff, enhancing team capabilities and improving departmental efficiency.
- Collaborated with leadership to align HR strategies with business objectives, driving organizational success.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Motivated employees through special events and incentive programs.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Floral Department Manager
HY VEE
03.2017 - 09.2020
- Managed floral inventory, ensuring optimal stock levels and product variety.
- Trained and mentored team members on floral arrangement techniques and customer service standards.
- Developed marketing strategies to promote seasonal products and increase department sales.
- Oversaw daily operations, maintaining quality control for all floral products and displays.
- Collaborated with suppliers to source high-quality flowers, negotiating pricing and delivery schedules.
- Led initiatives to improve customer engagement through personalized service and community events.
- Increased sales revenue by implementing effective merchandising techniques and seasonal promotions within the floral department.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste through efficient ordering and rotation practices.
- Maintained a clean, well-organized workspace that facilitated efficient operations and contributed to an inviting atmosphere for customers.
- Developed strong relationships with vendors and negotiated favorable terms, resulting in better prices and improved product quality for customers.
- Decreased shrink by 8% through close monitoring of department.
Human Resources Manager
SOLMED GHANA LIMITED
01.2008 - 07.2013
- Developed and implemented employee onboarding programs to enhance retention and engagement.
- Streamlined recruitment processes, reducing time-to-hire through improved candidate screening methods.
- Led performance management initiatives, fostering a culture of continuous feedback and professional growth.
- Designed training programs to upskill employees, aligning development with organizational goals.
- Processed employee claims involving performance issues and harassment.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Motivated employees through special events and incentive programs.
- Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
Travel Consultant
MALIK TRAVELS
02.2007 - 06.2008
- Assisted clients in selecting travel destinations and accommodations.
- Researched travel options using industry tools and resources.
- Provided support in itinerary planning and booking processes.
- Maintained up-to-date knowledge of travel trends and promotions.
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized group tours, ensuring a seamless experience from start to finish for all participants.
Education
GED -
International School of Aviation
Kumasi Ghana02-2026
No Degree - Human Resources Management
SOLMED ALLIENCE
GHANA04-2008
High School Diploma -
Sekondi College
West African Ghana03-2005
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Records management
- Benefits and compensation management
- Corrective action planning
- Recruitment and hiring
- Human resources operations
- Talent acquisition
- Onboarding and orientation
- Legal compliance
- Employee onboarding
- Performance appraisal
- Employee retention
- Recordkeeping
- Training development
- Payroll coordination
- Employee handbook development
- Policy enforcement
- Risk management
- HR leadership
- Problem-solving
- Unemployment claims management
- Exit interviews and processes
- Human resource management software HRMS
- Confidential document control
Timeline
Human Resources Manager
HY VEE
09.2020 - Current
Floral Department Manager
HY VEE
03.2017 - 09.2020
Human Resources Manager
SOLMED GHANA LIMITED
01.2008 - 07.2013
Travel Consultant
MALIK TRAVELS
02.2007 - 06.2008
GED -
International School of Aviation
No Degree - Human Resources Management
SOLMED ALLIENCE
High School Diploma -
Sekondi College