Adriana Callahan
Summary
Highly skilled Server and Medical receptionist with exceptional diagnostic skills and clinical knowledge. Looking for new opportunity for growth as a Medical Assistant. Compassionate healthcare provider and excellent problem solver. Self-starter and proficient multitasker.
Overview
2
2
years of professional experience
Work History
Server
Red Ox Tavern
2023.09 - Current
- Enhanced customer satisfaction by attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Collaborated with team members during busy shifts for efficient workflow.
Medical Receptionist
Hope Urgent Care
2021.11 - 2022.06
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Efficient appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by updating patient information and verifying insurance coverage.
- Maintained confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Bachelor of Science - Clinical And Diagnostics
Oakland University
Rochester Hills, MI04.2026
High School Diploma -
Kearsley High School
Flint, MI06.2022
Skills
- Medical Knowledge
- Assessing Needs
- Emotional Intelligence
- Treatment Plan Development
- Patient Care
- Leadership Abilities
- Adaptability and Flexibility
- Time Management
- Integrity
Affiliations
- A member of the Pre-Pa society
- Eclipse Medical society
- Phi Sigma Sigma Delta Sorority
Volunteer Experience
- Active volunteer at Hurley Hospital in Flint Michigan , I help talk to patients and provide them with the basic supplies that are needed for them.
- Davison's Urgent care, helping with the process of the wishing tree during the holidays.
Timeline
Server
Red Ox Tavern
2023.09 - Current
Medical Receptionist
Hope Urgent Care
2021.11 - 2022.06
Bachelor of Science - Clinical And Diagnostics
Oakland University
High School Diploma -
Kearsley High School
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