Adriana Castillo
Newark,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Stuffing Supervisor
Innovative Cosmetics Concepts
03.2019 - 08.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Interceded between employees during arguments and diffused tense situations.
- Completed bi-weekly payroll for 80 employees.
- Evaluated customer needs and feedback to drive product and service improvements
- Educated staff on organizational mission and goals to help employees achieve success
- Created and managed project plans, timelines and budgets
- Maintained database systems to track and analyze operational data
On-Site Manager
On Target Staffing
08.2018 - 01.2019
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for 50 associates department activities to comply with industry standards and government regulations.
Education
High School Diploma -
Crear Cooperativo
Colombia12.1999
Skills
- Data analysis
- Scheduling proficiency
- Employee engagement
- Decision making
- Project coordination
- Conflict resolution
- Team leadership
- MS Office
- Organizational Skills
Languages
Spanish
Native or Bilingual
Timeline
Stuffing Supervisor
Innovative Cosmetics Concepts
03.2019 - 08.2023
On-Site Manager
On Target Staffing
08.2018 - 01.2019
High School Diploma -
Crear Cooperativo