ADRIANA COLLVER
Carlsbad,NM
Summary
Dynamic Print Marketing Associate with strong expertise in Adobe Creative Suite and layout design, consistently delivering high-quality promotional materials while providing exceptional customer service. Proven ability to coordinate timely project completions and enhance workflow efficiency, reflecting a steadfast commitment to excellence. Excellent time management and communication skills foster positive relationships with clients and team members, driving collaborative success. Eager to leverage a diverse skill set, including insights gained from clinical settings as a Medical Assistant, to support business objectives and effectively meet customer needs, complemented by certifications as an EKG Technician and Phlebotomist.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Print Marketing Associate
Staples
Alamogordo, NM
11.2023 - 04.2024
- Assisted in creating new designs using Adobe Photoshop and Illustrator software applications.
- Reviewed proofs for accuracy before sending out for final approval.
- Performed daily maintenance on machinery, including cleaning and lubrication.
- Loaded paper into feeders, adjusted settings for size, color, type, quantity, and monitored output during the run.
- Coordinated delivery schedules with customers to ensure timely arrival of printed material.
- Maintained a safe work environment by adhering to safety regulations and protocols.
- Troubleshot technical problems related to digital printing processes such as incorrect colors or poor registration.
- Collaborated closely with other departments within the organization to coordinate tasks related to print jobs.
- Organized production workflow to ensure timely completion of projects within budget parameters.
- Provided customer service regarding print job specifications and pricing information.
- Examined stitched, collated, bound, and unbound product samples for defects, such as imperfect bindings, ink spots, torn pages, loose pages,, and loose, and uncut threads.
- Set up and operated machines that performed binding operations, such as pressing, folding, and trimming.
- Set up and operated bindery machines, such as coil binders, thermal, and tape binders, plastic comb binders, and specialty binders.
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
- Greeted customers and answered questions regarding products and promotions.
- Provided excellent customer service through solving problems and answering questions.
- Assisted new employees during training sessions.
- Built relationships with customers through providing accurate information on products or services offered.
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
Student Program Promoter
New Mexico State University
Carlsbad, NM
08.2021 - 07.2022
- Utilized creative problem-solving techniques to resolve challenging issues quickly and efficiently.
- Promoting education to Spanish speaking students and reach out to the community of spanish speaking individuals
- Worked, helped and initiated events for the college such as, Science Carnivals, Independence Day, Boys and Girls Club etc.
- Helped out with FAFSA nights. college tours, scavenger hunts, and making videos about why individuals should go to college in spanish.
- I was the program promoter and worked at the Grants Services Office where i gained the skills of using Excel, Microsoft word, OutLook, Powerpoint, and Typing.
- Assisted any student who walked in needing a computer, or help with finding a class.
- Gained skills as a student on how to manage my emails, time management, communication, and team work.
- Attended meetings and we would debrief on the projects each team was working on.
Hospitality Screener
Carlsbad Medical Center
Carlsbad, NM
08.2020 - 07.2021
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organized work environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Performed general cleaning, disinfecting patient areas such as the lobby and front desk.
- Communicated with customers to promptly resolve complaints
- Enforced policies and procedures to increase efficiency, making sure people where wearing a mask since it t was during COVID.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
- Protected confidentiality of data by using security techniques.
- Interacted with public to give directions, explain rules, and regulations.
Education
Associate in Applied Science (A.A.S.) - Medical Assistant Candidate
New Mexico State University
Alamogordo, NM05.2025
High School Diploma - undefined
Bel Air Highschool
El Paso, Tx06.2019
Skills
- Time management
- Sales strategy
- Scheduling
- Computer skills
- Customer service
- Bilingual in Spanish and English
- Email and telephone etiquette
- HIPAA compliance
- Vital signs monitoring
- Clinical documentation
- EMR / EHR
- CPR
- Phlebotomy
- Patient preparation
- Venipuncture
- HIPAA
- Lead placement
- Certified EKG technician
Accomplishments
- Through my Medical Assistant Degree I had the opportunity to take my EKG class and get certified .
- Resolved product issue through consumer testing.
- Completed 100 venipunctures and completed my phlebotomy course and got certified
Certification
- CET - EKG Technician
- PT - Phlebotomy Technician
LANGUAGES
Spanish | Bilingual
English | Bilingual
Elementary School
Timeline
Print Marketing Associate
Staples
11.2023 - 04.2024
Student Program Promoter
New Mexico State University
08.2021 - 07.2022
Hospitality Screener
Carlsbad Medical Center
08.2020 - 07.2021
High School Diploma - undefined
Bel Air Highschool
Associate in Applied Science (A.A.S.) - Medical Assistant Candidate
New Mexico State University