Grey Gomez
Millville,NJ
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
6
6
years of professional experience
Work History
Print and Marketing Associate
Staples
Millville, NJ
02.2023 - Current
- Responded promptly to customer inquiries regarding products or services.
- Assisted with the development of promotional materials, such as brochures and flyers.
- Managed relationships with external vendors for advertising and promotional services.
Baker
Crumbl
12.2021 - 02.2022
- Greeted customers, answered questions, made recommendations, accepted orders and payment, and provided exceptional customer service
- Measured and combined ingredients using mixers, blenders, heat sources, and other equipment to make cookies
- Cleaned and restocked the workstation and ensured all equipment was sanitized and prepared for the next shift.
Guest Services
New Jersey Motorsports Park
03.2020 - 11.2021
- Responded to guest requests for special arrangements or services, such as transportation arrangements and reservations
- Processed payments for the Suites, Villa, Garages, Electric and Camping sites
- Sold tickets to events using ETIX and answered phone calls coming into the park's main line.
Customer Service Associate
Wawa
01.2018 - 03.2019
- Greeted and assisted customers as needed in order to maintain the highest level of customer service
- Accurately performed cashier duties - handling cash and credit card transactions with precision while following company policies and procedures
- Stocked food and beverage areas with products and supplies and ensured coffee thermals were filled and worked properly.
Education
Millville Senior Highschool
06.2018
Skills
- Food Safety and Sanitation Practices
- Complex Problem Solving
- Detail Oriented
- Excellent Customer Service Skills
- Strategic Planning
- Time Management
- Quality Control Processes
- Large format printing
- Adaptability and Flexibility
- Task Prioritization
- POS Systems
- Cash Handling
- Cleaning and sanitizing
- Liquor regulations and compliance
Personal Information
Title: Customer Service Representative
Timeline
Print and Marketing Associate
Staples
02.2023 - Current
Baker
Crumbl
12.2021 - 02.2022
Guest Services
New Jersey Motorsports Park
03.2020 - 11.2021
Customer Service Associate
Wawa
01.2018 - 03.2019
Millville Senior Highschool
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