Adriana Cruz

Running the floor, selling, greeting and helping customers meet their needs, running cash register, working with shipment and inventory

Driving Forklift, Running Machinery, Entering Data Daily, Pulling and Picking Parts, Sanding,Washing,Painting equipment. Picking tools (Nylocks, washers, screws, etc) Wrapping and shipping equipment ensuring safety of product and others, placing orders.

• Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
• Organized and prepared workstations and materials needed for operations to maximize productivity.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained organized work area by cleaning and removing hazards.
• Made sure that products were produced on time and are of good quality.
• Took on additional shifts during peak work periods to keep projects on schedule.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Supported current production needs by moving items between equipment, conveyors, and staging areas.
• Organized work to meet demanding production goals.
• Participated in training sessions to enhance skills and knowledge.
• Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
• Checked and wrapped items, placed in boxes and labeled cartons for shipping.
• Safely operated hand and power tools to complete repetitive tasks.
• Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
• Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
• Prepared materials for assembly work to keep workflows running smoothly.
• Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.

• In charge of sales, activating phones, tablets, etc, solving any issues for customers, ordering inventory for store, cleaning
• Scheduling, opening and closing store
• Counting register, handling cash drops, bank runs
• Overseeing shifts, merchandising, interviewing
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Monitored sales trends to adjust pricing strategies for optimal profitability.

• My responsibilities were cleaning the entire building daily, helping customers out on the sales floor stocking and organizing

• Greeting, ringing up orders for customers, providing excellent customer service, cooking & serving customers their meals & drinks, cleaning & inventory