Hannah Boyce
West Palm Beach
Summary
Dedicated and results-driven professional with four years of customer service experience, demonstrating strong multitasking and time management skills. Committed to delivering exceptional and memorable experiences, ensuring customer satisfaction and loyalty. Proactive learner, eager to embrace new challenges and continuously improve performance. Recognized for a strong work ethic and determination to achieve excellence in all endeavors.
Overview
7
7
years of professional experience
Work History
Sales Associate
Bath & Body Works
11.2025 - Current
- Enhanced customer engagement through personalized service and product recommendations.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Developed promotional displays to boost product visibility and drive sales.
- Helped customers locate products and checked store system for merchandise at other sites.
- Properly maintained and operated cash register and POS system to swiftly process payments.
Pet Care Technician
K-9 Resorts luxury Pet Hotel
09.2023 - 12.2024
- Performed routine maintenance tasks such as cleaning cages, feeding animals, and changing bedding.
- I’m currently trained for Pet CPR and first aid.
- Controlling large and small daycare's rooms with over 75 dogs in each work space.
Customer Service Representative
Party City
10.2024 - 10.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Position was just seasonal I got a third job during this period.
Customer Service Representative
Winndixiecorp
02.2023 - 10.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisting customers at the front counter with any questions or complaints regarding returns, cashing out, also assisting where to find an item.
Customer Service Representative
7 Eleven Store
09.2020 - 10.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Working pos system as well as training for inventory orders.
Customer Service Representative
Dollar Tree Stores
10.2019 - 05.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Unloading trucks as well as guiding other associates where items needed to be placed.
Restaurant Waiter
Dennys Restaurant
05.2019 - 11.2019
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Greeting and seating people where I was requested to seat them.
Education
High School Diploma -
Royal Palm Beach High School
Royal Palm Beach, Fl05-2021
Skills
- Point of sale system
- Customer support specialist
- Customer service expertise
- Pet CPR and First Aid
- Inventory Management
- Loading and unloading operations
- Teamwork and collaboration
- Time management
- Cash handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Meeting deadlines
- Upselling
Timeline
Sales Associate
Bath & Body Works
11.2025 - Current
Customer Service Representative
Party City
10.2024 - 10.2024
Pet Care Technician
K-9 Resorts luxury Pet Hotel
09.2023 - 12.2024
Customer Service Representative
Winndixiecorp
02.2023 - 10.2023
Customer Service Representative
7 Eleven Store
09.2020 - 10.2023
Customer Service Representative
Dollar Tree Stores
10.2019 - 05.2020
Restaurant Waiter
Dennys Restaurant
05.2019 - 11.2019
High School Diploma -
Royal Palm Beach High School