Scotlyn Perry
Upper Marlboro,MD
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
3
3
years of professional experience
Work History
Sales Associate
Target
03.2021 - 08.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Associate/Cashier
Rue 21
11.2020 - 02.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Operated POS terminals and cash drawer balancing.
Cashier/Sale Assiocate
Burlington
09.2020 - 02.2021
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Cashier
Wendys Restaurant
10.2018 - 03.2019
- Responded promptly to requests for assistance, spills and customer inquiries.
- Accurately handled cash register transactions while providing excellent customer service.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
Education
High School Diploma -
Crooms Vocational School
06.2021
Skills
- Customer service excellence
- Barcode scanning
- Point of sale system
- Refunds and exchanges
- Multitasking and organization
- Merchandise restocking
- Data entry accuracy
- Microsoft office
Timeline
Sales Associate
Target
03.2021 - 08.2021
Sales Associate/Cashier
Rue 21
11.2020 - 02.2021
Cashier/Sale Assiocate
Burlington
09.2020 - 02.2021
Cashier
Wendys Restaurant
10.2018 - 03.2019
High School Diploma -
Crooms Vocational School
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