Adriana Domangue
Marrero,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Marrero, LA
02.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician In Training
CVS Pharmacy
01.2019 - 02.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Reviewed and verified customer information and insurance provider information.
- Restocked automated medication dispensing equipment.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Pharmacy Cashier
Majoria Drugs
05.2016 - 01.2020
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors and quality assurance directives.
- Operated pharmacy systems to obtain patient prescription status, communicating with prescribing physicians and in-store pharmacists to clarify orders and meet specifications.
- Enforced compliance with state and local laws regarding regulated products such as prescription drugs, over-the-counter items with purchase limits, alcoholic beverages and tobacco products.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
High School Diploma -
John Ehret High School
Marrero, LA05.2016
Skills
- Inventory Management Procedures
- Customer Experience
- Organization and Prioritization
- Verifying Patient Data
- Patient Profile Setup
- Answering and Routing Calls
- Cash Register Operation
- Prescription Filling and Labeling
- Dispensing Medications
- Health Insurance Plan Knowledge
- High-Volume Environments
Timeline
Pharmacy Technician
CVS Pharmacy
02.2022 - Current
Pharmacy Technician In Training
CVS Pharmacy
01.2019 - 02.2022
Pharmacy Cashier
Majoria Drugs
05.2016 - 01.2020
High School Diploma -
John Ehret High School