Adriana Domingo
West Palm Beach,Fl
Summary
Dedicated and enthusiastic bilingual professional fluent in Spanish and English, eager to grow in behavioral health. Ready to contribute as a Registered Behavior Technician (RBT) with strong communication skills and a passion for helping others. Highly adaptable and committed to ongoing learning and professional development. Excited to make a positive impact on individuals and their families.
Overview
5
5
years of professional experience
Work History
Team Leader
Pepian Restaurant
01.2022 - 06.2023
- Supervised and coordinated daily operations to ensure efficient and smooth service
- Trained and mentored team members
- Managed inventory and supplies
- Handled customer inquiries and resolved complaints to maintain high customer satisfaction
- Ensured compliance with health and safety regulations maintaining a clean and safe workplace
Call Center
Doctors’ Choice
06.2021 - 12.2021
- Answered and managed phone calls, scheduled appointments
- Assisting patients with inquiries ensuring clear communication and understanding
- Maintained accurate patient records in the healthcare management system
- Collaborated with team members to share best practices, resulting in improved overall performance of the call center.
- Coordinated with IT department to ensure seamless operation of call center technologies, minimizing downtime.
Team Leader
Pollo Tropical
12.2019 - 05.2021
- Supervised and coordinated daily operations to ensure efficient and smooth service
- Trained and mentored team members
- Managed inventory and supplies
- Handled customer inquiries and resolved complaints to maintain high customer satisfaction
- Ensured compliance with health and safety regulations maintaining a clean and safe workplace
Team Member
Pollo Tropical
05.2018 - 12.2019
- Provided excellent customer service, taking orders, and answering questions about the menu
- Prepared and assembled food items according to company standards and recipes
- Maintained cleanliness and organization of the work area
- Assisted with restocking supplies
Education
Bachelor of Human Services -
Palm Beach State College
12-2025
Associate of Arts (AA) -
Palm Beach State College
08-2023
High School Diploma -
Forest Hill Community High School
05-2018
Skills
- Dedicated and enthusiastic bilingual professional fluent in Spanish and English
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
Timeline
Team Leader
Pepian Restaurant
01.2022 - 06.2023
Call Center
Doctors’ Choice
06.2021 - 12.2021
Team Leader
Pollo Tropical
12.2019 - 05.2021
Team Member
Pollo Tropical
05.2018 - 12.2019
Bachelor of Human Services -
Palm Beach State College
Associate of Arts (AA) -
Palm Beach State College
High School Diploma -
Forest Hill Community High School