Adriana Duarte
Curana Health
San Angelo,TX
7
years of professional experience
Experienced administrative professional with 4+ years in customer service and credentialing services. Known for exceptional attention to detail and ability to collaborate with cross-functional teams to enhance onboarding efficiency and compliance. Organized and dependable candidate successful at managing multiple priorities.
Work History
Medical Staff Credentialing Coordinator
2 Years 8 Months- Managed primary source verification of healthcare professionals' licenses and certifications.
- Coordinated provider credentialing processes to ensure compliance with regulatory standards.
- Collaborated with cross-functional teams to streamline onboarding procedures for new medical staff.
- Successfully managed a high volume of workload while maintaining attention to detail and accuracy.
Mobile Expert
1 Year 2 Months- Educated customers on mobile products and services, enhancing their understanding and satisfaction.
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in training new team members on sales techniques and product knowledge.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
Sales Advisor
2 Years 11 Months- Provided detailed product knowledge to enhance customer experience and satisfaction.
- Trained new sales associates on sales techniques and customer service standards.
- Developed and implemented sales strategies with customers.
- Set and achieved company defined sales goals.
Education
Associate of Arts - Psychology
Skills
Proficient in Microsoft 365
Audit compliance
Confidentiality practices
Policy enforcement
Data analysis
Multitasking
Timeline
Medical Staff Credentialing Coordinator
Curana Health
01.2024 - CurrentRead More
Mobile Expert
T-Mobile
09.2022 - 11.2023Read More
Sales Advisor
Best Buy
09.2019 - 08.2022Read More
Weatherford College
Associate of Arts from Psychology
Read More