Adriana Ferretiz
Madera
Summary
Professional in permit management with history of ensuring regulatory compliance and streamlining processes. Known for strong collaborative abilities and results-driven approach, consistently ensuring seamless workflow and adaptability to changing requirements. Expertise in navigating complex permitting processes, problem-solving, and maintaining high standards of accuracy and efficiency. Skilled in developing relationships and providing exceptional individualized service. I would like to find an organization that offers a stimulating learning environment for developing and putting into practice new ideas for the organization's development.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Permit Coordinator
Lennar Homes of California LLC
Fresno, CA
04.2023 - Current
- Coordinated permit submission processes, ensuring compliance with local regulations and timelines.
- Collaborated with project managers to streamline documentation and approval workflows.
- Managed communication between contractors, government agencies, and internal teams to facilitate project progress.
- Developed and maintained a tracking system for all permits and approvals, enhancing visibility of project status.
- Reviewed plans and specifications for completeness before submitting for permits to minimize delays.
- Streamlined permitting processes by proactively engaging with local authorities and multiple departments early in the planning stages of each project.
- Collaborated with other team members to develop strategies for overcoming permitting obstacles.
- Evaluated current processes regularly for optimization opportunities that improved overall efficiency.
- Resolved permitting issues promptly, minimizing delays for construction projects.
- Ensured compliance with regulations through careful review of project plans and documentation.
- Monitored progress of ongoing projects closely, addressing any unexpected changes or hiccups proactively.
- Participated in meetings with several departments to discuss construction progress for each jurisdiction.
- Produced regular project update reports for department directors and area construction managers.
- Identified special circumstances and constraints in order to develop effective alternatives or solutions.
- Coordinated with architects, contractors, and engineers to clarify plan requirements.
- Provided guidance on necessary modifications to facilitate plan approval processes.
- Streamlined review procedures, reducing turnaround time for plan approvals significantly.
Planner - Urban Land Use
Madera County
Madera, CA
09.2023 - 03.2024
- Monitored progress of projects against established timelines ensuring that deadlines were met or exceeded.
- Utilized strong communication skills to effectively interact with colleagues, clients and guests.
- Collaborated with applicants to determine project requirements and expectations.
- Utilized CEQA (California Environmental Quality Act) for projects.
- Identified and mitigated potential project risks proactively through contingency planning.
- Prepared clear and concise project reports summarizing progress, risks, and action items.
- Utilized project management software to schedule tasks and track progress.
- Processed, reviewed, and conditioned the intake of business licenses prior to circulating to tax collector for business license issuance.
- Communicated project schedules and deadlines clearly to applicants.
- Facilitated communication between team members and applicants throughout project lifecycle.
- Monitored projects to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Processed conditional use permits and presented project(s) to planning commission.
- Facilitated communication between applicants and city officials regarding permit approvals and denials.
- Processed and presented permits such as zoning permits and setback variances to zoning administrator for approval.
- Utilized GIS mapping technology for data collection and analysis.
- Collaborated with multiple departments to resolve permitting issues in a timely manner.
- Reviewed plans submitted by applicants to determine if they meet the necessary requirements for approval.
- Researched zoning ordinances, building codes, environmental regulations, and other relevant laws governing construction activities within the jurisdiction.
- Processed payment transactions associated with permit fees using an automated system.
Building Services Supervisor
City of Southaven (Government)
Southaven, MS
12.2018 - 06.2023
- Researched information in municipal archives upon request of public officials or private citizens.
- Processed permit applications for new construction/renovation projects (both commercial and residential).
- Registered/renewed contractor licenses and collected appropriate fees.
- Scheduled corresponding inspections for contractors.
- Computed project estimates and actual costs of factors such as materials, labor, and outside contractors for permits.
- Processed month end reports for U.S. Census Bureau, Fire Dept, and Building Statistics.
- Performed software programs(s) configuration for permit and contractor license processing.
- Observed, reflected and analyzed building processes to make informed decisions.
- Developed, implemented, and evaluated maintenance policies and procedures.
- Evaluated information on applications to verify completeness and accuracy and to determine whether applicants were qualified to obtain desired permits.
- Answered questions or provided advice to public regarding licensing policies, procedures, or regulations.
- Trained other workers or coordinated work, as necessary.
- Performed administrative tasks, such as answering telephone calls, and maintaining office supplies and equipment.
- Responded to requests for information from public, other municipalities, state officials, and state and federal legislative offices.
- Reviewed project bid contracts submitted by contractors to verify square footage and valuation listed on permit(s).
- Conducted plan reviews for pool and detached accessory structure projects.
Lawsuit Secretary
Stone, Higgs & Drexler
Memphis, TN
03.2018 - 06.2018
- Performed Receptionist duties to include answering phones, meeting and greeting visitors.
- Opened, scanned and distributed mail.
- Processed outgoing mail.
- Filed correspondence, documents and returned items to file folders on daily basis.
- Scanned all documents including FedEx, UPS, and hand delivery.
- Scanned and distributed all incoming faxes.
- Made copies of documents as requested.
- Opened and closed files.
- Maintained databases.
- Filed fee bills.
- Assisted with billing first week of month.
- Maintained office supplies.
- Set up meeting rooms as requested.
- Researched and updated all required materials needed for firm and partners.
- Responded to customer requests via telephone and email.
- Copied, logged and scanned supporting documentation.
- Organized envelopes, postage and mail correspondence for all clients.
- Received and placed telephone calls to clients and prospective clients.
- Developed and maintained filing and retrieval systems.
- Screened telephone calls and forwarded them to the appropriate departments.
- Obtained signatures from attorneys for legal documents.
- Entered new cases into company database.
Retail Sales Representative
Vincent Boot & Shoe
Oxford, MS
03.2016 - 02.2017
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Responded to customer questions and requests in a prompt and efficient manner.
- Contacted other store locations to determine merchandise availability.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking, and organizing tasks in assigned sales area.
- Strengthened company's business by leading implantation of certain merchandise.
- Trained and coached staff to ensure smooth adoption of new program.
- Worked directly with management to achieve better sales.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
- Helped local clients expand business operations through targeted advertising.
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
- Organized company files and creating support system to decrease workload and increase productivity of account managers.
- Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
- Asked appropriate open-ended questions to discover prospects' needs and requirements.
Gymnastics/ Cheer Coach
Conxion
Hernando, MS
08.2014 - 07.2015
- Taught a range of sport-specific skills in a clear, safe manner.
- Acted as a positive role model for team participants and in the community.
- Maintained thorough knowledge of all rules, coaching techniques and current trends in Gymnastics and Cheerleading.
- Developed guidelines for injury prevention.
- Demonstrated a high level of respect for opponents, officials and facilities.
- Drilled student-athletes in run, jump, turn and other athletic training techniques.
- Accepted coaching, constructive criticism and recognition with humility and composure.
- Exhibited sound judgment while executing coaching responsibilities and functions.
- Accepted payments from clients to insure the continued growth of the facilities.
- Assisted other staff members as needed to maintain a tentative training schedule for the athletes.
- Trained new coaches in procedures and strategies.
- Helping to further the development of both the staff and those being taught by those staff members.
- Taught students how to perform special techniques.
- Evaluated individual knowledge, skills, and strengths and assigned team positions.
- Coordinated with parents, boosters and other resources to meet all the goals.
- Created effective practice schedules and secured required facilities and equipment.
- Maintained equipment, facilities, and inventory in proper order.
- Collaborated with coaches, students and administrators to run a high-quality program.
- Kept current records of all team and individual member activities.
- Utilized safe techniques for exercises, equipment use, and training drills.
- Increased player strength, agility and game skills through successful practices.
- Attended all practices, meetings and workouts on time.
- Maintained comprehensive records of program documentation.
- Encouraged everyone to cultivate a strong work ethic by demonstrating diligence, patience and respect for others.
- Represented and endorsed the Conxion brand.
- Introduced games and drills, which helped students to better develop their skill levels.
- Represented Conxion at local, national and international expos and events.
Education
Associate of Arts - Psychology
Northwest Community College
Senatobia, MSBachelor of Arts - Psychology
University of Mississippi
University, MSSkills
- Critical Thinking and Problem Solving Skills
- Adaptability and flexibility
- Microsoft Office
- Team Collaboration
- Communication and Organization Skills
- Project Management
- Bilingual
- Project Planning
- Data Analysis & Entry
- Interpersonal Skills
- Customer Relationships
- Government Policy
- Deadline Management
- Task Prioritization
- Site Inspections
- Construction
- Report Preparation
- Zoning Regulations
- Permit Acquisition
- Multitasking
- Administrative Support
- Professionalism
Certification
Customer Service Certification (City of Southaven Citizen Service Training)
Languages
Spanish
Timeline
Planner - Urban Land Use
Madera County
09.2023 - 03.2024
Permit Coordinator
Lennar Homes of California LLC
04.2023 - Current
Building Services Supervisor
City of Southaven (Government)
12.2018 - 06.2023
Lawsuit Secretary
Stone, Higgs & Drexler
03.2018 - 06.2018
Retail Sales Representative
Vincent Boot & Shoe
03.2016 - 02.2017
Gymnastics/ Cheer Coach
Conxion
08.2014 - 07.2015
Bachelor of Arts - Psychology
University of Mississippi
Associate of Arts - Psychology
Northwest Community College