Ariel Anderson
Denver,CO
Summary
Assisted teams in achieving organizational goals within dynamic office environments.,Supported staff by executing various clerical duties effectively.,Maintained accountability and productivity while operating with minimal supervision.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Permit Coordinator
FBR Solutions
Denver, CO
10.2025 - Current
- Submitted permit applications, permit plans, and redlined documents to ensure compliance with regulatory standards.
- Achieved successful communication with municipalities through email or online platforms, meeting their unique needs. Enabled municipalities to access information efficiently via email or online portals tailored to their requirements.
- Facilitated submission of permits through AT&T systems and company NOCO tracker.
- Processed permit applications by submitting all necessary fees promptly. Assisted in the completion of permit submissions by managing applicable fee payments. Completed permit submissions efficiently by ensuring all fees were paid.
- Assisted with email communications to accounts payable. Updated AT&T systems with relevant information. Maintained the company's NOCO tracker with updated data.
- Updated AT&T systems and company's NOCO tracker upon receipt of permit corrections from municipalities.
- Executed email correspondence with relevant vendor regarding permit acquisition.
- Executed follow-up communication with entities regarding submitted permits.
- Updated AT&T systems and company NOCO tracker with approved permits and expiration dates.
- Developed comprehensive training documents for onboarding new entities and facilitating permit submittals.
- Handled incoming calls from various entities, including AT&T, to address permit inquiries. Assisted callers by providing relevant information regarding permits and classifications. Responded to inquiries from external organizations about submission questions.
- Managed updates to spreadsheets, ensuring accurate tracking of current permit statuses for active permits in AT&T's Florida market.
- Facilitated weekly calls with AT&T vendors and employer to enhance collaboration.
PM Administrative Assistant
Mountain Wireless Construction
Aurora, CO
12.2016 - 10.2025
- Managed documentation and all Closeout Packages for Verizon, T-Mobile, and AT&T to support timely project completion.
- Processed Testing data (PIMs/ Sweeps) through Anritsu Master Software Tool and Line Sweep Tool.
- Provided exceptional customer service by promptly addressing client inquiries and fostering strong relationships.
- Executed high-quality projects through comprehensive risk analysis and proactive resolution of potential issues.
- Supported onboarding of new employees by developing training materials and facilitating smooth team integration.
- Operated multi-line phone system to route calls, deliver messages, and greet visitors professionally.
- Restocked office supplies to maintain operational efficiency.
- Received and sorted incoming mail and packages for proper distribution to recipients.
- Managed filing system, entered data, and performed various clerical tasks.
- Assisted colleagues and staff with special tasks on a daily basis.
- Renewed and applied for contractor licenses and Bonds to enable project execution across multiple cities and counties.
Call Center Representative
24-7 Intouch
Aurora, CO
11.2015 - 11.2016
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Home Health Aide
Optimal Home Health Care
Denver, CO
08.2013 - 09.2015
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
High School Diploma -
Emily Griffith Technical College
Denver, CO07-2013
No Degree - Home Health Aide/CNA
Emily Griffith Technical College
Denver, CO07-2013
Skills
- Assisted with decision-making processes to support team objectives
- Facilitated compliance management to uphold regulatory standards
- Coordinated time management efforts to improve project timelines
- Supported critical thinking initiatives to enhance problem-solving
- Performed quality assurance checks to maintain high standards
- Organized document management systems for efficient access
- Oversaw inventory control to ensure adequate supplies
- Utilized advanced skills in Adobe, Microsoft Word, and Excel for project tasks
- Demonstrated strong organizational skills to streamline workflows
- Adapted quickly to new tasks and environments
Certification
Notary Public
Timeline
Permit Coordinator
FBR Solutions
10.2025 - Current
PM Administrative Assistant
Mountain Wireless Construction
12.2016 - 10.2025
Call Center Representative
24-7 Intouch
11.2015 - 11.2016
Home Health Aide
Optimal Home Health Care
08.2013 - 09.2015
No Degree - Home Health Aide/CNA
Emily Griffith Technical College
High School Diploma -
Emily Griffith Technical College