Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ADRIANA FLORES

Newark

Summary

Hardworking financial counselor proudly offering several years of experience in processing financial forms and obtaining healthcare documents. Highly trained professional with background in patient account management and meeting tight deadlines. Offering exemplary time management and issue resolution skills. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

11
11
years of professional experience

Work History

Financial Counselor

Affiliated Health Management Group
Bloomfield
05.2023 - 07.2026
  • Verified financial data to assess program eligibility accurately.
  • Conducted interviews with patients and families, addressing inquiries about financial processes.
  • Educated clients on available financial assistance programs through health management group.
  • Reviewed bank statements with clients to ensure accuracy and adherence to accounting practices.

Shift Manager

Villa Pizza
Newark Liberty Airport
02.2015 - 10.2018
  • Supervised daily operations and ensured compliance with health and safety standards.
  • Trained and mentored team members on customer service best practices.
  • Scheduled staff shifts to optimize coverage during peak hours of operation.
  • Conducted regular quality checks on food preparation and presentation standards.
  • Facilitated team meetings to discuss performance, feedback, and operational improvements.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Inspected work areas regularly for cleanliness and organization standards.

Education

High School Diploma -

American Sr. High School
Miami, Florida
06-1983

Some College (No Degree) -

Newark Skill Center
Newark, NJ

Skills

  • Financial analysis
  • Regulatory compliance
  • Client education
  • Data verification
  • Financial planning
  • Customer relationship management
  • Team leadership
  • Quality assurance
  • Operational improvement
  • Cash handling
  • Problem solving
  • Active listening
  • Insurance verification
  • Financial advice

Languages

English
Professional
Spanish
Professional

Timeline

Financial Counselor

Affiliated Health Management Group
05.2023 - 07.2026

Shift Manager

Villa Pizza
02.2015 - 10.2018

High School Diploma -

American Sr. High School

Some College (No Degree) -

Newark Skill Center
ADRIANA FLORES