Adriana Fraga
Miami,FL
Summary
Highly motivated and committed, with proven history of superior performance at individual, team and organizational levels. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service. Aspiring to practice, acquire and improve skills to promote health across the nursing care continuum.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Henry I. Glick, MD, LLC
Miami, FL
09.2020 - Current
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Conducted preliminary evaluations, including measuring weight, temperature, and blood pressure, and documented results with accuracy.
- Performed blood draws
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Hostess
Hillstone Restaurant
Coral Gables, FL
01.2012 - 09.2020
- Cultivated positive guest relations by managing updated estimates on wait times and orchestrating speedy seating.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
- Developed excellent time management skills and outstanding customer service rapport.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL12.2017
Skills
- Compassionate and Caring
- Ethics and Confidentiality
- Medical Records Management
- Venipuncture Expertise
- Teamwork and Dependability
- Time Management
- Active Listening and Communication
- Routine Laboratory Testing
- Attention to Detail
- Patient History Documentation
Certification
Basic Life Support (BLS) - American Heart Association
Timeline
Medical Assistant
Henry I. Glick, MD, LLC
09.2020 - Current
Hostess
Hillstone Restaurant
01.2012 - 09.2020
Bachelor of Arts - Psychology
Florida International University
Basic Life Support (BLS) - American Heart Association
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