Healthcare professional with proven track record in delivering high-quality patient care and medical support. Skilled in collaborating with healthcare teams to ensure optimal patient outcomes and adapt to evolving medical needs. Known for reliability, adaptability, and strong problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Presbyterian Medical Group
01.2019 - Current
Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
Operated EKG machines to capture detailed heart activity records and assisted in interpreting results for patient assessments.
Instructed patients on post-procedure care to support recovery and adherence to medical advice.
Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant/Receptionist
Guadalupe Psychiatric And Mental Health Services
12.2013 - 01.2019
Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Streamlined appointment scheduling for increased efficiency and reduced patient wait times.
Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Prepared and processed patient referrals and transfer requests.
Obtained payments from patients and scanned identification and insurance cards.
Education
Licensed Practical Nurse - Nursing
Unitek College
Albuquerque, NM
03-2025
Certificate - Medical Assistant
Career Center of Texas At El Paso
El Paso, TX
05-2000
High School Diploma -
Eastwood High School
El Pasto, TX
05-1990
Skills
Medication administration
Vital signs monitoring
Medical documentation
Geriatric nursing
Infection control
Catheter care
Tracheostomy care
Compassionate care
Diabetes management
End-of-life care
Nursing ethics
Cardiac care
Medical equipment operation
IV therapy
Patient hygiene assistance
Lab specimen collection
Patient mobility assistance
Clinical decision making
Pre-operative care
Wound care
Vital signs
HIPAA compliance
Direct patient care
Medication dispensing
Patient care
Immunization administration
Clinical judgment
EMR / EHR
Caregiving skills
Geriatric care
ADL assistance
Pulse oximetry tracking
Inpatient care
Maintaining nutrition
Health education
Pediatric care
Pain management
Empathetic and compassionate
Multi-tasking and prioritization
Samples collection
Caring for wounds
Timeline
Medical Assistant
Presbyterian Medical Group
01.2019 - Current
Medical Assistant/Receptionist
Guadalupe Psychiatric And Mental Health Services
12.2013 - 01.2019
Licensed Practical Nurse - Nursing
Unitek College
Certificate - Medical Assistant
Career Center of Texas At El Paso
High School Diploma -
Eastwood High School
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