Tiffany Wood
Jonesboro,GA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Piedmont Urgent Care by WellStreet
03.2025 - Current
- Patient Assessment & Care
- Perform patient assessments, including physical exams, vital signs, and detailed medical history documentation.
- Triage patients to assess urgency and prioritize care appropriately.
- Administer medications, injections, and intravenous (IV) fluids as ordered.
- Diagnostic Procedures
- Perform and assist with diagnostic testing, including EKGs, laboratory testing, and X-rays.
- Collect and prepare specimens for laboratory analysis.
- Minor Procedures & Treatments
- Provide wound care, including cleansing, suturing assistance, and dressing application.
- Apply splints and assist with orthopedic procedures.
- Treat burns and manage minor injuries and trauma.
- Patient Education & Discharge
- Educate patients and families on medical conditions, treatments, medications, and follow-up care.
- Provide clear and thorough discharge instructions and address patient questions and concerns.
- Administrative & Clinical Support
- Accurately document patient encounters and maintain electronic health records (EHR).
- Manage patient check-in, appointment scheduling, and insurance verification.
- Process co-payments and assist with billing-related tasks.
- Collaboration & Communication
- Collaborate effectively with physicians, nurse practitioners, and healthcare team members.
- Communicate patient status, report changes in condition, and coordinate care with providers.
- Administered patient assessments and triaged incoming patients for timely care.
- Documented patient histories and vital signs using electronic health records system.
- Assisted providers in clinical procedures, enhancing patient comfort and safety.
- Educated patients on treatment plans and preventive care measures effectively.
- Led initiative to streamline appointment scheduling, increasing operational efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Implemented inventory management processes, reducing supply shortages significantly.
- Coordinated with medical staff to optimize workflow and improve patient satisfaction.
- Trained new medical assistants on office protocols and best practices.
Medical Assistant
YourTown Health
09.2023 - 02.2025
- Patient Assessment & Care:
- 1. Conduct physical exams, take vital signs, and document medical histories.
- 2. Triage patients to determine the urgency and prioritize care.
- 3. Administer medications, injections, and intravenous (IV) fluids.
- Diagnostic Procedures:
- 5. Perform and interpret diagnostic tests such as EKGs, lab work, and X-rays.
- 6. Collect samples for lab testing.
- Minor Procedures & Treatments:
- Perform wound care, including cleaning, suturing, and applying dressings.
- 7. Apply splints and perform other orthopedic procedures.
- Manage burns and other minor trauma.
- Patient Education & Discharge:
- Educate patients and their families on conditions, treatments, and follow-up care.
- 8. Provide clear discharge instructions and answer questions.
- Administrative Tasks:
- Document patient encounters and update charts in EHRs.
- Handle check-in, schedule appointments, and verify insurance information.
- Process co-payments and manage billing.
- Collaboration & Communication:
- Work collaboratively with physicians, nurse practitioners, and other staff members.
- Report patient status and coordinate care with other healthcare providers.
- Phlebotomy
- Administered vaccine
- Grits experience
- EKG experience
- Pap examination
- Procedure assistance
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Closely monitored inventory levels of vaccines or medications requiring special storage conditions
- Responded quickly during emergencies or urgent situations within the clinic setting
- Educated patients on proper use of medical devices such as crutches, braces, or nebulizers
- Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
- Assisted effective gynecological exams
Medical Assistant
USA Vein Clinic
10.2022 - 07.2023
- Assisting in procedures
- Sterile Field knowledge
- Vitals
- Front office
- Back office
- Insurance verification
- Scheduling
- Emr
- Assists in procedure
- Maintaining sterile field
- Wound care
- Front and back office
- EMR
- Chart documentation
- Translations
- Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
- Maintained inventory of medical supplies and equipment to ensure availability when needed
- Collaborated with insurance companies to verify coverage eligibility for patients' medical services
- Coordinated referrals to specialists or other healthcare providers based on physician recommendations
- Responded quickly during emergencies or urgent situations within the clinic setting
Medical Assistant /phlebotomy
Heal Doctor
04.2021 - 10.2022
- Medical assistant/phlebotomist providing primary care services in the home
- Using computer applications.
- Updating and filing patient medical records.
- Coding and filling out insurance forms.
- Scheduling appointments.
- EMR
- Handling correspondence, billing, and bookkeeping.
- Medical Records
- Patient Care
- Experience Administering Injections
- Medical Scheduling
- Venipuncture
- Phlebotomy
- Medical Office Experience
- Laboratory Experience
- Insurance Verification
- Administered patient care and maintained accurate medical records to ensure effective treatment processes.
- Assisted healthcare providers during examinations and procedures, enhancing patient comfort and workflow efficiency.
- Managed appointment scheduling and follow-up calls, improving patient access to necessary services.
- Conducted routine lab tests and processed specimens, ensuring adherence to safety and quality standards.
- Developed patient education materials to improve understanding of treatment options and promote health literacy.
- Implemented electronic health record systems for streamlined documentation and retrieval of patient information.
- Collaborated with multidisciplinary teams to support comprehensive patient care plans and enhance communication.
- Trained new staff on protocols and procedures, fostering a knowledgeable team environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Medical Assistant
Logistic Optimism
04.2020 - 04.2021
- Administration of COVID 19 test
- Admin .
- Updating and filing patient medical records.
- Coding and filling out insurance forms.
- Scheduling appointments.
- EMR
- Handling correspondence, billing, and bookkeeping.
- Medical Records
- Patient Care
- Medical Scheduling
- Medical Office Experience
- Laboratory Experience
- Insurance Verifica
Medical Assistant
Parkway Medical
02.2020 - 04.2020
- Pediatric primary care
- Using computer applications.
- Updating and filing patient medical records.
- Coding and filling out insurance forms.
- Scheduling appointments.
- EMR
- Handling correspondence, billing, and bookkeeping.
- Medical Records
- Patient Care
- Experience Administering Injections
- Medical Scheduling
- Medical Office Experience
- Laboratory Experience
- Insurance Verifica
Education
Associate of Science - Associate's degree
South College
Atlanta, GA12.2025
Medical Assisting - Technical school
UEI College
Morrow, GA09.2021
Skills
- HIPAA
- Internal medicine
- Specimen collection
- Blood sampling
- Outpatient
- Phlebotomy
- Insurance verification
- EClinicalWorks
- Medical procedure preparation
- Organizational skills
- Working with adult populations
- EMR Systems
- Medical Scheduling
- Laboratory Experience
- Medical claims processing
- Dermatology
- Time management
- Medical equipment sterilization
- Pediatrics
- Google Docs
- Clinic
- Medical assisting
- Computer operation
- Communication skills
- Urgent care
- Sublingual (SL) medication administration
- Inhalation medication administration
- Vital signs
- Experience Administering Injections
- Ophthalmic medication administration
- Phone triage
- Customer service
- Intramuscular (IM) medication administration
- Athena health
- Computer literacy
- Managing allied health teams - Largest allied health team managed (1-5 team members)
- Physical examinations
- Nasal medication administration
- Documentation review
- Venipuncture
- Topical medication administration
- Patient rooming
- Epic
- Medical office experience
- Insurance prior authorization
- Managing patient records
- Anatomy knowledge
- Geriatrics
- Wound care
- Medical terminology
- Microsoft Excel
- Private practice
- EKG
- Conflict management
- EPA
- Microsoft Outlook
- Triage
- Medical procedure assistance
- Subcutaneous medication administration
- Administering oral medications
- Medical Records
- Physiology knowledge
- Leadership
- EHR systems
- Medication administration
- Family medicine
- Ob/Gyn
- Patient monitoring
- Microsoft Word
- Computer Skills
- Patient interaction
- Patient Care
- Phone etiquette
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- CCMA Certification
- BLS Certification
- CPR Certification
- Certified Medical Assistant
- AED Certification
- First Aid Certification
- ACLS Certification
- NRCMA
- AHA Certification
- RMA
- Certified Phlebotomy Technician
Languages
Bilingual
Spanish - Fluent
Timeline
Medical Assistant
Piedmont Urgent Care by WellStreet
03.2025 - Current
Medical Assistant
YourTown Health
09.2023 - 02.2025
Medical Assistant
USA Vein Clinic
10.2022 - 07.2023
Medical Assistant /phlebotomy
Heal Doctor
04.2021 - 10.2022
Medical Assistant
Logistic Optimism
04.2020 - 04.2021
Medical Assistant
Parkway Medical
02.2020 - 04.2020
Medical Assisting - Technical school
UEI College
Associate of Science - Associate's degree
South College