Adriana Galicia
Texas City,TX
Summary
Highly motivated, respectable team player with great work ethic with experience in handling hazardous chemicals, as I possess an Associates Degree in Applied Science with intermediate experience in taking samples of different processes containing the highest purity by safety testing, looking to be a monumental asset to your company.
Overview
16
16
years of professional experience
Work History
Director of Commnications
Cryo-1
11.2021 - Current
- Structuring and handling interactions with B2B partners (tissue processors) and medical equipment suppliers.
- Structuring and handling all communications with customers (families served by the tissue bank) which includes extremely delicate conservations.
Business Owner
Adriana's Beauty Barr
05.2020 - Current
- Grew business through social media, word of mouth and business cards, scheduled appointments and sent appointment reminder emails
- Maintain a personable genuine relationship with multiple clients while providing a luxurious experience, follow up with clients outside of appointment hours to address questions or concerns via email and phone to help reach their skin care goals and educate clients on best skin care practices for their particular skin needs
- Follow all State Board regulations including sanitation, customer service, ethics, etc.
Construction Flagger
Larrett Energy Services
09.2017 - 04.2019
- Responsible for setting up correct traffic signs in designated areas to ensure safety for public drivers and also company truck drivers
- Safely controlled traffic at points of construction to avoid any and all accidents while following all of DOT and company guidelines
- Used critical thinking under pressure and communicated with partner and truck drivers in a very fast paced environment while observing oncoming traffic using radios and proper DOT hand signals
Medical Records Clerk
Galveston County Health District
10.2010 - 01.2016
- Received and processed medical record requests form patients/providers, whether in person or via fax while practicing my knowledge and experience in company and legal guidelines including HIPPA laws and regulations
- Processed patient admission and discharge documentations in an orderly fashion, prepared all records for next day appointments for every medical provider
Customer Service Representative
Moody National Bank
09.2007 - 10.2010
- Touch base with customers by telephone, in person or via fax and e-mail to provide information about personal and/or business accounts, in charge of opening/closing accounts, complete all domestic and international wires, assist customers with safe deposit boxes
- Contact customers to respond to inquiries or to notify any claim investigation results or any planned adjustments using my knowledge in trouble shooting
- Make sure my help is above satisfactory for every customer and all questions and/or issues are resolved in a timely manner
Education
Associate of Applied Science - PROCESS TECHNOLOGY
COLLEGE OF THE MAINLAND
Texas City, TX05.2020
Esthetician License - ESTHETICS
COLLEGE OF THE MAINLAND
Texas City, TX05.2023
Skills
- Ability to communicate clearly
- Ability to use positive language
- Goal oriented focus
- Willingness to learn
- Ability to handle time sensitive projects
- Ability to work well under pressure
Certificates
- DOT Certified
- Possesses Current Twic Card
- Certificate Recipient - Certified Process Operator on the PTEC Glycol Separation Unit
- Cosmetology License - Esthetics
Timeline
Director of Commnications
Cryo-1
11.2021 - Current
Business Owner
Adriana's Beauty Barr
05.2020 - Current
Construction Flagger
Larrett Energy Services
09.2017 - 04.2019
Medical Records Clerk
Galveston County Health District
10.2010 - 01.2016
Customer Service Representative
Moody National Bank
09.2007 - 10.2010
Associate of Applied Science - PROCESS TECHNOLOGY
COLLEGE OF THE MAINLAND
Esthetician License - ESTHETICS
COLLEGE OF THE MAINLAND