Dynamic professional with a proven track record at Firesafe Protection Services LLC, excelling in customer service and event coordination. Adept at streamlining workflows and enhancing communication, I consistently deliver exceptional results, ensuring compliance and client satisfaction. My strong problem-solving skills and attention to detail drive successful project outcomes and foster lasting relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Safety Inspections Coordinator
Firesafe Protection Services LLC
Houston, TX
06.2023 - 08.2025
Maintained accurate records of inspections, ensuring data integrity for audits and reviews.
Facilitated communication between departments to promote understanding of quality expectations and standards.
Maintained accurate records of all inspections conducted, ensuring compliance with industry regulations and company policies.
Streamlined workflows for increased efficiency in the inspection process, resulting in faster turnaround times.
Enhanced communication between inspectors and clients, ensuring a seamless inspection process.
Provided outstanding customer service in addressing client concerns or questions related to their inspections or reports.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Managed inspector timesheets and completed billing invoices promptly upon completion of inspections
Sales Manager
Walkons Sports Bistreaux
Katy, TX
08.2021 - 06.2023
Developed and implemented strategic sales initiatives to increase revenue growth.
Analyzed market trends to identify new business opportunities and competitive positioning.
Collaborated with marketing teams to create promotional campaigns that drove customer traffic.
Fostered relationships with key clients to enhance loyalty and repeat business opportunities.
Booked and managed catering in and outside of the restaurant
Prospecting, driving 3-4 hours per day around town to businesses
Event Supervisor
Mainevent Entertainment
Katy, TX
12.2016 - 06.2021
Assisted in coordinating event logistics and schedules to ensure smooth operations.
Applied strong leadership talents and problem solving skills to maintain team efficiency and organized workflows to meet daily demand.
Supported setup and teardown of events, maintaining safety standards throughout.
Collaborated with team members to execute event plans and address challenges promptly.
Participated in team briefings to understand roles and responsibilities during events.
Adapted to fast-paced environments, remaining flexible to changing event requirements.
Lead Event Coordinator
Mainevent Entertainment
Katy, TX
12.2016 - 06.2021
Managed vendor relationships, negotiating contracts to optimize budget allocations.
Oversaw a team of coordinators, providing mentorship and guidance on best practices.
Monitored event progress closely, making real-time decisions to optimize performance and attendee experience.
Managed a team of coordinators, ensuring timely completion of tasks and exceptional performance during events.
Developed creative solutions to address unforeseen challenges during events, ensuring seamless execution.
Consistently met or exceeded project deadlines through diligent time management skills and disciplined work habits.
Increased client retention rate by providing exceptional customer service and maintaining strong relationships.
Delivered memorable experiences for attendees through meticulous planning and attention to detail.