Adriana Ortega
Parker,AZ
Summary
Dynamic and results-oriented professional with extensive experience in office administration and customer service, notably at Bradley Construction Management. Excelled in database management and fostering client relations, significantly enhancing operational efficiency and customer satisfaction. Proficient in Microsoft Office Suite and skilled in professional communication, I am a dedicated team player committed to achieving and exceeding objectives.
Overview
2023
2023
years of professional experience
Work History
Administrative Assistant
Bradley Construction Management
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Accounts Receivable Clerk
Crit Sand and Rock
01.2018 - 09.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Addressed client questions regarding account status and billing issues, fostering strong relationships.
Education
Diploma - Required
Parker High
Parker, AZ05.2002
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Microsoft Office Suite
- Office management
- Professional communication
- Database entry
- Dedicated team player
- Verbal communication
- Invoice processing
- Documentation and reporting
- Mail handling
- Microsoft PowerPoint
- Document management
- Spreadsheets
- Bookkeeping
- Mail distribution
- Office equipment maintenance
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Clerk
Crit Sand and Rock
01.2018 - 09.2022
Administrative Assistant
Bradley Construction Management
Diploma - Required
Parker High
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