Adriana Gonzalez
Stickney,IL
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
8
8
years of professional experience
Work History
Human Resource Assistant Partner
Amazon
11.2023 - Current
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person, email, phone, etc.) in a timely manner.
- Established and generated various reports to verify HR compliance.
Warehouse Associate
Amazon
02.2023 - 10.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Worked safely around moving machinery
- Checked packages and merchandise for damage and notified vendors
- Performed inventory control, such as counting, and stocking merchandise
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Warehouse Associate
UPS
10.2022 - 02.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Worked safely around moving machinery
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as 100 pounds.
Crew Member
Just Salad
05.2022 - 10.2022
- Worked well with teammates and accepted coaching from the management team
- Provided excellent customer service by greeting customers and meeting quality expectations
- Collaborated with team members to complete orders
- Worked at the front counter, drive-thru and other areas.
Service Manager
Chipotle
06.2016 - 02.2022
- Resolved customer complaints in a professional and timely manner
- Hired, trained and supervised team of service staff members to meet business goals
- Developed and maintained positive relationships with customers to build rapport and trust
- Monitored service staff performance and provided feedback for improvement
- Monitored inventory levels and placed orders to replenish stock.
Education
Bachelor of Science, Psychology -
University of Illinois at Chicago
Chicago, IL12.2022
Degree -
Golder College Prep
Chicago, IL06.2018
Skills
- Computer Literacy
- Report Generation
- HR policies
- Employee Relations
- Microsoft Excel
- Google Docs
- Bilingual (English/Spanish)
Timeline
Human Resource Assistant Partner
Amazon
11.2023 - Current
Warehouse Associate
Amazon
02.2023 - 10.2023
Warehouse Associate
UPS
10.2022 - 02.2023
Crew Member
Just Salad
05.2022 - 10.2022
Service Manager
Chipotle
06.2016 - 02.2022
Bachelor of Science, Psychology -
University of Illinois at Chicago
Degree -
Golder College Prep