Adriana Granados
Joliet ,IL
Summary
Dynamic VAS Supervisor at RJW Logistics Group with a proven track record in project management and team leadership. Enhanced operational efficiency through strategic planning and employee training, while fostering collaboration across departments. Recognized for innovative problem-solving and driving team performance to consistently meet project objectives.
Overview
7
7
years of professional experience
Work History
VAS Supervisor
RJW Logistics Group
Romeoville, IL
07.2022 - Current
- Tracked progress on projects and provided timely feedback to staff members.
- Implemented new operational procedures, increasing efficiency.
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed strategies to improve team performance and productivity.
- Trained new employees on company policies, job duties, and performance expectations.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
VAS Lead
RJW Logistics Group
Lockport, Illinois
05.2021 - 07.2022
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
Clerk/Cashier
Dolex Dollar Express Inc
Joliet , Illinois
11.2017 - 01.2019
- Answered customers' questions and provided information on store procedures or policies.
- Counted and balanced cashier drawers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Educated customers on available money transfer services and products.
Education
High School Diploma -
Joliet Central High School
Joliet, IL05-2017
Skills
- Project management
- Customer service
- Team building
- Employee training
- Problem solving
- Strategic planning
- Team leadership
- Work Planning and Prioritization
- Decision-making
Timeline
VAS Supervisor
RJW Logistics Group
07.2022 - Current
VAS Lead
RJW Logistics Group
05.2021 - 07.2022
Clerk/Cashier
Dolex Dollar Express Inc
11.2017 - 01.2019
High School Diploma -
Joliet Central High School
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