Adriana Henry
Willingboro
Summary
Customer-focused professional with a background in retail, security, and logistics. Skilled in communication, client service, and issue resolution. Seeking to apply strong interpersonal and organizational abilities in a leasing agent role. Known for professionalism, efficiency, and a commitment to service excellence.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Amazon
Robbinsville
09.2021 - Current
- Provided fast, accurate, and high-quality fulfillment operations in a high-paced warehouse environment.
- Delivered excellent service while managing inventory, order processing, and workplace safety.
- Demonstrated accountability and attention to detail—skills transferable to lease processing and tenant documentation.
Security Officer
Allied Universal
New Bruswick
02.2020 - 07.2021
- Monitored properties to ensure safety and compliance with regulations.
- Maintained daily logs, incident reports, and communicated effectively with property managers and residents.
- Interacted with residents, visitors, and staff with professionalism and empathy.
Customer Service Associate
Whole Foods
Newark
04.2019 - 10.2019
- Built strong rapport with regular shoppers—mirroring the relationship-building crucial to tenant retention.
- Maintained a clean, organized work area in accordance with company standard.
- Resolved Issues, answered questions, and created positive shopping experience.
- Delivered high quality service to customers in a fast-paced retail environment.
Education
Bachelor of Science - Hospitality Management
Morgan State University
BaltimoreSkills
- Attention to detail
- Dependability & Punctuality
- Conflict Resolution
- Data Entry & Record-keeping
- Microsoft Office
- Prospect Engagement
Timeline
Fulfillment Associate
Amazon
09.2021 - Current
Security Officer
Allied Universal
02.2020 - 07.2021
Customer Service Associate
Whole Foods
04.2019 - 10.2019
Bachelor of Science - Hospitality Management
Morgan State University
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