Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adriana Hernandez

Harker Heights,TX

Summary

To obtain a job that I can count on for stability as well as my employer can rely on me for that same reason. As I look towards the future in a company I would like to grow within the company and earn an opportunity to get to a point where I can make a difference in my life as well as in my job.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Enova International
09.2022 - 03.2024

Customer Service Representative

Bank of America
10.2020 - 07.2022

Sales/Customer Service Representative

Turtle Peak
02.2020 - 10.2020

Premiere Technical Support for Verizon Wireless

Asurion
08.2018 - 02.2020

Collections

Portfolio Recovery Associates
12.2017 - 08.2018

Technical Support for Google Project Fi

Telus International
07.2017 - 12.2017

Telemarketing/Sales

RDI
01.2017 - 07.2017

Technical Support for MasterCard

Telus International
07.2015 - 06.2016

Troubleshooting for CVS Pharmacy

EGS
02.2015 - 07.2015

Cashier

McDonald's
05.2013 - 05.2014

Education

High School Diploma -

Valley High School
Las Vegas, NV
06.2014

Skills

  • Ability to innovate
  • Multitask in fast-paced work environments
  • Adapt to change easily
  • Communicate well with others
  • Understand others needs by being patient and demonstrating empathy
  • Receptive to feedback
  • Team player
  • Navigation of web (Safari, Google Chrome, Mozilla Firefox, and Microsoft Edge)
  • Proficient in Microsoft Word 2021
  • Proficient in QuickBooks 2021
  • Proficient in Microsoft Outlook 2021
  • Proficient in Microsoft PowerPoint 2021
  • Proficient in Microsoft Excel 2021
  • Able to type 45 words per minute
  • Proficient with iOS and Android devices

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative

Enova International
09.2022 - 03.2024

Customer Service Representative

Bank of America
10.2020 - 07.2022

Sales/Customer Service Representative

Turtle Peak
02.2020 - 10.2020

Premiere Technical Support for Verizon Wireless

Asurion
08.2018 - 02.2020

Collections

Portfolio Recovery Associates
12.2017 - 08.2018

Technical Support for Google Project Fi

Telus International
07.2017 - 12.2017

Telemarketing/Sales

RDI
01.2017 - 07.2017

Technical Support for MasterCard

Telus International
07.2015 - 06.2016

Troubleshooting for CVS Pharmacy

EGS
02.2015 - 07.2015

Cashier

McDonald's
05.2013 - 05.2014

High School Diploma -

Valley High School
Adriana Hernandez