Adriana Hernandez
Harker Heights,TX
Summary
To obtain a job that I can count on for stability as well as my employer can rely on me for that same reason. As I look towards the future in a company I would like to grow within the company and earn an opportunity to get to a point where I can make a difference in my life as well as in my job.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Enova International
09.2022 - 03.2024
Customer Service Representative
Bank of America
10.2020 - 07.2022
Sales/Customer Service Representative
Turtle Peak
02.2020 - 10.2020
Premiere Technical Support for Verizon Wireless
Asurion
08.2018 - 02.2020
Collections
Portfolio Recovery Associates
12.2017 - 08.2018
Technical Support for Google Project Fi
Telus International
07.2017 - 12.2017
Telemarketing/Sales
RDI
01.2017 - 07.2017
Technical Support for MasterCard
Telus International
07.2015 - 06.2016
Troubleshooting for CVS Pharmacy
EGS
02.2015 - 07.2015
Cashier
McDonald's
05.2013 - 05.2014
Education
High School Diploma -
Valley High School
Las Vegas, NV06.2014
Skills
- Ability to innovate
- Multitask in fast-paced work environments
- Adapt to change easily
- Communicate well with others
- Understand others needs by being patient and demonstrating empathy
- Receptive to feedback
- Team player
- Navigation of web (Safari, Google Chrome, Mozilla Firefox, and Microsoft Edge)
- Proficient in Microsoft Word 2021
- Proficient in QuickBooks 2021
- Proficient in Microsoft Outlook 2021
- Proficient in Microsoft PowerPoint 2021
- Proficient in Microsoft Excel 2021
- Able to type 45 words per minute
- Proficient with iOS and Android devices
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Enova International
09.2022 - 03.2024
Customer Service Representative
Bank of America
10.2020 - 07.2022
Sales/Customer Service Representative
Turtle Peak
02.2020 - 10.2020
Premiere Technical Support for Verizon Wireless
Asurion
08.2018 - 02.2020
Collections
Portfolio Recovery Associates
12.2017 - 08.2018
Technical Support for Google Project Fi
Telus International
07.2017 - 12.2017
Telemarketing/Sales
RDI
01.2017 - 07.2017
Technical Support for MasterCard
Telus International
07.2015 - 06.2016
Troubleshooting for CVS Pharmacy
EGS
02.2015 - 07.2015
Cashier
McDonald's
05.2013 - 05.2014
High School Diploma -
Valley High School