ADRIANA IBARRA
Office Administration And Sales
Oroville,CA
Summary
Motivated sales and operations professional with 10+ years leading teams, streamlining workflows, and delivering exceptional customer service. Proven record of driving revenue, strengthening client relationships, and improving operational efficiency. Skilled in inventory control, facility oversight, and staff management, consistently balancing sales goals with team development in dynamic, customer-focused environments.
Overview
23
23
years of professional experience
Work History
Manager
Three Hearts Veterinary Hospital
04.2021 - 02.2024
- Led day-to-day clinic operations, such as scheduling, inventory, and staff management.
- Trained and evaluated staff to improve performance and service delivery.
- Maintained records of employee hours, leave,and overtime for payroll processing.
- Supported new hire by assisting with payroll documentation and system setup.
- Collaborated with HR to update employee records, including benefits, deductions, and personal information.
- Assisted with questions regarding pay.
- Monitored and tracked employee vacation, sick, and personal time.
- Managed updates to employee benefits and ensured accurate recordkeeping.
- Ensured payroll deadlines were met to support timely and accurate wage payments.
- Managed client interactions, resolving complaints, and maintaining high satisfaction.
- Oversaw purchasing and inventory, preventing shortages and controlling costs.
- Ensured compliance with health and safety regulations for medications and equipment.
- Maintained and troubleshot lab and medical equipment for operational readiness.
Fitness Director
Oroville Sports Club
01.2015 - 01.2024
- Directed fitness center operations, including hiring, scheduling, and staff evaluations.
- Increased membership through strategic marketing, sales, and exceptional service.
- Monitored facilities and equipment to ensure safety and compliance with standards.
- Fostered a positive and motivating environment for members and staff alike.
Sales Associate & Article Translator
Jambalaya News
01.2008 - 01.2015
- Secured advertising contracts and built strong relationships with business clients.
- Translated and edited Spanish-language news content with accuracy and clarity.
- Helped clients develop ad copy and visuals, boosting performance and renewal rates.
Sales Representative
New Orleans Athletic Club
01.2010 - 01.2012
- Presented membership benefits and guided clients through onboarding.
- Achieved and exceeded individual and team sales targets consistently.
- Collected member feedback to improve services and increase client retention.
Childcare Supervisor & Receptionist
Oroville Sports Club
01.2001 - 01.2008
- Provided customer support via phone, email, and in person.
- Managed memberships, payments, cancellations, and invoices.
- Supervised childcare staff and maintained safe, engaging environments for children.
- Developed and implemented age-appropriate programs to promote learning and play.
Education
High School Diploma -
LAS PLUMAS HIGH SCHOOL
Human Services
UNIVERSITY OF PHOENIX
Skills
- Bilingual: English-Spanish
- Payroll Processing
- Scheduling & Calendar Management
- Staff Training & Supervision
- Time and Attendance Tracking
- Sales & Revenue Generation
- Client Relationship Management
- Customer Retention Strategies
- Operations Oversight
- Problem Solving
- Regulatory Compliance
- Inventory Control
- Facility Management
Timeline
Manager
Three Hearts Veterinary Hospital
04.2021 - 02.2024
Fitness Director
Oroville Sports Club
01.2015 - 01.2024
Sales Representative
New Orleans Athletic Club
01.2010 - 01.2012
Sales Associate & Article Translator
Jambalaya News
01.2008 - 01.2015
Childcare Supervisor & Receptionist
Oroville Sports Club
01.2001 - 01.2008
Human Services
UNIVERSITY OF PHOENIX
High School Diploma -
LAS PLUMAS HIGH SCHOOL
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