Adriana Ignacio
The Animal Foundation
Henderson,NV
2
years of professional experience
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Feline Programs Associate
1 Year 4 Months- Follow established safety protocols, guidelines, and standard operating procedures
- Deliver compassionate animal care while ensuring the health, safety, and well-being of animals in the shelter.
- Provide exceptional customer service by assisting guests with professionalism, empathy, and respect.
- Communicate effectively with diverse individuals in person, over the phone, and through email
- Demonstrating cultural awareness, interpersonal sensitivity, and professionalism while interacting with individuals from diverse backgrounds and handling challenging situations with tact and compassion.
- Provide compassionate care for community cats, neonatal kittens and nursing mothers, ensuring their health, safety, and well-being throughout rehabilitation and foster placement
- Perform community outreach and fieldwork including educating the public, assisting with Trap-Neuter-Release (TNR) initiatives, and supporting humane population management efforts
- Bottle feed, syringe feed, and tube-feed neonatal kittens while monitoring growth, development, and overall health in a controlled nursery environment
- Maintain detailed documentations of animal care, medical observation, and population data to support veterinary staff and shelter operations
Retail Worker
4 Months- Greeted customers and helped with product questions, selections, and purchases.
- Answered phone promptly and directed incoming calls to correct department. Also resolved customer problems and complaints.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Assisted in receiving, stocking and distribution of merchandise.
- Lifted and moved items weighing 35 pounds multiple times per shift.
- Used machinery and equipment such as box cutters and manual pallet jacks.
Janitorial Worker
4 Months- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Sanitized break area kitchen counters, tables and sinks.
Education
Diploma
Skills
Teamwork and Collaboration
Customer Assistance
Store Opening and Closing
Flexible Schedule
Organization skills
Attention to Detail
Call Answering and Routing
Punctual and Reliable
Computer skills
Multitasking
Multitasking Abilities
Friendly
positive attitude
Timeline
Feline Programs Associate
The Animal Foundation
04.2025 - CurrentRead More
Retail Worker
Walmart
07.2024 - 11.2024Read More
Janitorial Worker
Las Vegas Boat Harbor & Lake Mead Marina
03.2024 - 07.2024Read More
Basic Academy Of Int'l Studies High School
Diploma
Read More