Khrystina Gilchrist
Hopewell,VA
Summary
Hard working Amazon Associate with exceptional communication skills, playing an essential role in fulfilling customer orders seeks Tier III Associate Partner position in Human Resources. Has much experience in a fast-paced fulfillment center and is able to navigate through changing demands.
Overview
6
6
years of professional experience
Work History
Stow Associate
Amazon Fulfillment Center
1901 Meadowville Technology Parkway
12.2019 - Current
- Safely stacked items to maximize space within acceptable safety limits.
- Stow Ambassador (2020-2021) helped train new employees in safe practices and warehouse procedures.
- Social Distancing Team (2020) making sure associates followed safety precautions due to COVID staying 6ft apart.
- Provides assistance in multiple departments depending on business needs.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Provides assistance in indirect roles.
- Maintained clean and organized workspaces to uphold safety standards.
- Worked with area management on projects.
- Complied with safety regulations and protocols to reduce risks and safeguard teams.
- Sorted over 100 products onto shelves according to type, weight and size.
- Demonstrates ability to escalate issues/discrepancies to leadership.
- Received documented positive feedbacks from area management for outstanding job performances.
- Maintained high productivity and quality standards.
Customer Service
Rite Aid
2305 Oaklawn Blvd
08.2017 - 09.2019
- Addressed inquiries, resolved customer issues and managed customer relations.
- Consulted with customers regarding needs and addressed concerns.
- Followed policies and procedures to meet or exceed established performance requirements.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
- Demonstrated excellent communication skills.
- Reviewed account and service histories to identify trends and resolve issues
- Operated muli-line phone system and online messaging system to communicate with customers.
Education
Associate of Applied Science - Nursing
J Sargeant Reynolds Community College
Richmond, VAHigh School Diploma -
Prince George High School
Prince George, VA06.2017
Skills
- Teamwork collaboration
- Cross-trained in multiple departments
- Use of Microsoft Suite
- Data Entry and Tracking
- Public speaking
- Multi-tasking
- Customer Service
- Organization and Time Management
Timeline
Stow Associate
Amazon Fulfillment Center
12.2019 - Current
Customer Service
Rite Aid
08.2017 - 09.2019
Associate of Applied Science - Nursing
J Sargeant Reynolds Community College
High School Diploma -
Prince George High School