Adriana Lamus
Fayetteville,NC
Summary
Compassionate and attentive health professional dedicated to educate and guide others to change their behavior towards health. Offering a client centered approach by being genuine, providing the client with unconditional positive regard and showing empathetic understanding.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Behavioral Health Specialist
US Army Fort Liberty
08.2022 - Current
- Collect and record psychosocial and physical data.
- Assist with care and treatment of psychiatric, drug, and alcohol patients.
- Conduct intake and initial assessments.
- Co-facilitate psychoeducational groups.
Primary Therapist
Here's Help Inc
03.2022 - 07.2022
- Provided individual and group therapy to person served as required.
- Facilitated individual and group therapy interventions including Cognitive Behavioral therapy, Dialectical Behavioral Therapy and Trauma focused Therapy.
- Worked with multidisciplinary treatment team consisting of Medical Director, Clinical Director, Treatment Services Coordinator to identify and meet clinical needs of person served and to assist in their overall well-being.
- Completed assessments and biopsychosocial within required time frame.
- Timely developed and implemented treatment Plans.
- Provided trauma-sensitive short- and long-term therapy, crisis intervention and referral services for at-risk young adults and adults.
- Identification and resolution of gaps in service provision Treatment, Transition and Discharge/Aftercare Planning with person served.
- Educated person served in all aspects of treatment, corresponding health issues and steps to recovery.
- Coordinated referrals with established linkage to outside agencies.
Mental Health Therapist
Serenity Comunity Mental Health Center
09.2021 - 03.2022
- Accepted and evaluated referrals for outpatient services, conferring with referral sources as needed to determine the client’s treatment needs.
- Provided comprehensive clinical assessments in response to initial referrals and maintains outpatient therapy caseload.
- Provided referrals for Psychosocial Rehabilitation, Clubhouse Groups and Targeted Case Management Services.
- Provided individual and family therapy to the clients in accordance with their needs, psychological abilities, and written treatment plan.
- Provided mental health counseling services to severely psychological disabled individuals with diagnoses of bipolar disorder, schizophrenia depression and borderline disorders.
- Facilitated psychotherapy and educational group therapy sessions teaching healthy coping skills to patients with chronic mental health issues.
- Assisted in the formulation of each client’s overall initial assessments, biopsychosocial, treatment plan, discharge criteria, and continued service recommendations via Medical Director and Clinical Director. Develop a written treatment plan for each client.
- Documented all clinical services, communication and other client-related contacts in the Electronic Medical Record within a timely manner.
- Conducted Master Treatment Plan Reviews necessary to obtain authorizations for client services.
- Collaborated and consulted with the agency’s Medical Director and Clinical Director in service delivery areas and on-going treatment planning for Outpatient clients.
- Attended both internal and external treatment team meetings, multidisciplinary meetings, hearings, or other consultations as needed.
- Assisted in developing and maintaining productive community-based resources to support each client’s treatment goals as well as the objectives of the program and agency.
- Provided individual and group therapy, along with overall case management following Medicaid standards for record/file maintenance.
Bilingual Health Guide
Vida Health
04.2020 - 10.2021
- Completed over 12 calls per hour outbound and Inbound calls to eligible members, explain Vida’s services and walk interested members through enrollment.
- Managed the customer service or CRM software, namely Zendesk and Genesys.
- Performed intake assessments using motivational interviewing techniques and gather health goals and preferences from newly enrolled members over the phone.
- Greet a panel of incoming clients in real time - clients seeking to lose weight, eat better, get more active, prevent/ manage chronic illnesses or mental health.
- Stayed in contact with clients through electronic messaging, content distribution, and goal setting, along with helping them navigate their app.
- Educated clients about their chronic illnesses in a non-academic manner if needed.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Center Health and Wellness Consultant
Curves Jenny Craig
04.2019 - 07.2019
- Weekly partner one on one with clients to identify their dieting and weight loss challenges
- Set realistic dietary goals and design weight management menus to achieve healthy life changing results.
- Supported clients by observing, monitoring and celebrating milestones.
- Conducted weekly consultations.
- Effectively used consulting, coaching, customer service; inside sales and aggressive phone skills to maximize revenues.
- Strategically utilized reports to meet performance expectations, achieve goals and hit sales quotas.
School Based Mental Health Therapist
Motivational Coaches Of America
08.2017 - 04.2018
- Conducted group and individual therapy sessions to students and their families.
- Utilized motivational interviews as a tool to motivate, guide and help students through improved self-esteem and self-actualization.
- Offered students social and emotional support to decrease self-harming behavior.
- Helped improve academic achievement and increase school connectedness.
- Increased student school attendance while decreasing suspensions and disciplinary referrals.
- Used EMR systems to submit patients information.
- Provided weekly individual and family therapy utilizing evidence-based practices.
- Conducted group and individual therapy sessions to students using relaxation therapy or stress relief, with a goal of improving coping mechanisms and increasing social support.
Supervised Graduate Student in Exercise Psychology
Barry University
08.2016 - 05.2017
- Consulted with over 40 athletes, exercisers, and performers to improve their mental skills.
- Gained practical experience with individuals, teams, and groups both on-campus with Barry Athletics as well as off-campus with exercise clients.
- Experienced peer mentoring and supervision sessions.
- Sought out and secured practicum experiences. (i.e., individual clients, teams/groups, workshops, etc.)
- Engaged in professional/ethical behavior appropriately maintaining confidentiality.
- Learned, practiced and taught psychological skills training. (i.e, mental imagery, self-talk, focus and concentration, goal- setting)
- Worked with clients in behavioral change towards health.
Sport Psychology Consultant
Sports Institute Of Norte De Santander
02.2015 - 07.2015
- Worked with coaches and psychologists in planning activities.
- Delivered individual and team sessions using mental strategies such as imagery and relaxation techniques, motivational interviewing and goal setting.
- Observed team and individual practices and competitions.
- Analyzed athlete’s sports skills.
- Worked with athletes towards the improvements of their performances.
Social Psychology Intern
Homes Of Equal Opportunities For Women
01.2013 - 11.2013
- Assessed and developed case plans with clients either individuals, couples or families.
- Managed over 80 client records and collected documents and health records.
- Advocated for abused women and their children.
- Educate women on self awareness and the cycle of abuse theory.
Administrative Assistant
Rehabilitation Center Colectivo Aquí Y Ahora
02.2010 - 11.2013
- Administrative and office support.
- Performed clerical duties to include but not limited to (Photo copying, filing, replenishing forms, faxing, restocking office supplies, computer data entry, phone answering)
- Attended psychology team meetings.
- Helped organize two Logotherapy conferences in Bogota, Colombia.
- Gained experience on substance abuse disorder and eating disorders.
School Psychology Intern
Elementary School New Tibabuyes Program
07.2012 - 11.2012
- Collaborated as a team to address and target children's behavioral needs.
- Listened to problems and made referrals based on knowledge of the local workplace.
- Assessed children's needs and helped to overcome their deficiencies.
- Facilitated group therapy sessions in a supportive manner that involves all group members.
- Planned, facilitated and documented program sessions in collaboration with other staff.
- Worked with over 80 young students in the development of programs aimed at addressing issues related to domestic violence.
Clinical Psychology Intern
Geriatric Institute Mother Marcelina's Home
01.2012 - 07.2012
- Provided psychological counseling, assessments and therapeutics to the elderly.
- Conducted therapeutic individual and family therapy sessions and one one-to-one basis, focusing on life skills.
- Presented case history material to review and discuss with other staff members.
- Organized and conducted recreational activities for 6-10 developmentally disabled adults.
Education
Master of Science - Sport, Exercise And Performance Psychology
Barry University
Miami, FL05.2017
Bachelor of Science - Psychology
Xavierian Pontifical University
Bogotá, Colombia04.2014
Skills
- Easily learn and assimilate information individuals
- Knowledgeable in Customer Relationship Management (CMR) Zendesk and Genesys
- Knowledgeable in Electronic Medical Records (EMR) and MHS Genesis
- Excellent listening skills
- Skilled motivational interviewing techniques
- Strong observational skills
- Developed counseling & performance consulting skills
- Theoretical based needs assessment & intervention
- Cognitive Behavioral, Trauma focused Therapy
- Empathetic to clients as well as others
- Goal-oriented
- Self-starter
- Excellent communication and interpersonal skills
- Bilingual in Spanish and English
- Conversational German
Certification
- Children’s Functional Assessments - Rating Scale Certification-Rater ID 802-045-863, 08/2017 Florida Department of children and families
- Functional Assessment Rating Scale - Rating Certification-Rater ID 805-060-996, 09/2021
- Basic Life Support (2023) American Red Cross
- Health Insurance Portability and Accountability Act (HIPAA)
- Nutrition Coach Level 1, Precision Nutrition
- CrossFit Coach Level 2, CrossFit inc.
- Preventing Sexual Harassment or Supervisors Certified, Department of Children and Families Education and Training.
- HIPPA Training, DCF Educaton & Training.
- Security Awareness Training 2023, DCF Educaton & Training.
- Motivational Interviewing, Southern Regional AHEC.
- Behavioral Health Technician, US Army.
Timeline
Behavioral Health Specialist
US Army Fort Liberty
08.2022 - Current
Primary Therapist
Here's Help Inc
03.2022 - 07.2022
Mental Health Therapist
Serenity Comunity Mental Health Center
09.2021 - 03.2022
Bilingual Health Guide
Vida Health
04.2020 - 10.2021
Center Health and Wellness Consultant
Curves Jenny Craig
04.2019 - 07.2019
School Based Mental Health Therapist
Motivational Coaches Of America
08.2017 - 04.2018
Supervised Graduate Student in Exercise Psychology
Barry University
08.2016 - 05.2017
Sport Psychology Consultant
Sports Institute Of Norte De Santander
02.2015 - 07.2015
Social Psychology Intern
Homes Of Equal Opportunities For Women
01.2013 - 11.2013
School Psychology Intern
Elementary School New Tibabuyes Program
07.2012 - 11.2012
Clinical Psychology Intern
Geriatric Institute Mother Marcelina's Home
01.2012 - 07.2012
Administrative Assistant
Rehabilitation Center Colectivo Aquí Y Ahora
02.2010 - 11.2013
Master of Science - Sport, Exercise And Performance Psychology
Barry University
Bachelor of Science - Psychology
Xavierian Pontifical University
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