Adriana Lavin
Lawrenceville,GA
Summary
Dynamic and motivated professional with a proven track record at Chateau Elan Resort & Winery, excelling in time management and exceptional communication. Skilled in staff training, event planning, and customer service, consistently enhancing guest satisfaction. Demonstrates a strong ability to adapt, learn, and improve efficiency, contributing to a positive and productive work environment. Experienced Banquet Server always looking to surpass expectations and achieve excellence. Team player who works well with staff and supervisors to satisfy customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Line Cook
Chateau Elan Resort & Winery
01.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Lead Banquet Server
Chateau Elan Resort & Winery
03.2023 - 01.2024
- Enhanced guest satisfaction by providing exceptional service and anticipating their needs during events.
- Handled any guest complaints or concerns professionally, taking appropriate action when necessary.
- Coordinated closely with support staff such as dishwashers, bartenders, chefs throughout the entire event process.
- Trained new staff members on proper serving techniques, company policies, and customer service standards.
- Managed a team of servers to ensure timely food delivery and proper table settings for multiple events such as weddings, award galas and business forums with over 500 guests.
Server
Affairs to Remember Caterers
03.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Elevated team work ability by participating in events with over 2000 guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Foreign High School Diploma
Havana, Cuba03.2022
Skills
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Reliability and punctuality
- Effective Time Management
- Exceptional communication
- Staff Training and Development
- Event Planning Assistance
- Banquet Setup Efficiency
- Customer Service
- Professional Attitude
- Problem-Solving
- Fine dining experience
Event Planning Assistance
Banquet Setup Efficiency
Customer Service
Certification
Certificate of Completion in Banquets Service Excellence by Open Story
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Line Cook
Chateau Elan Resort & Winery
01.2024 - Current
Lead Banquet Server
Chateau Elan Resort & Winery
03.2023 - 01.2024
Server
Affairs to Remember Caterers
03.2023 - 07.2023
High School Diploma -
Foreign High School Diploma
Certificate of Completion in Banquets Service Excellence by Open Story
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