Adriana Lee
Belton,TX
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
3
3
years of professional experience
Work History
Paraprofessional
Priority Charter Schools
08.2023 - 08.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Reported on student progress, behavior, and social skills to parents.
IT Assistant
Priority Charter Schools
05.2023 - 08.2024
- Responded to queries on phone, via email or through IT ticketing system.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Reviewed system and network performance to make proactive adjustments based on established IT policies.
- Installed and configured software and hardware.
After-School Teacher
YMCA
12.2022 - 05.2023
- Implemented learning curriculum while creating fun, interactive experiences.
- Collaborated with faculty and staff to enhance programs and promote student success.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
- Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
Customer Service Manager
Hobby Lobby
08.2021 - 12.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Build and maintained good rapport with customers.
Education
Associate of Arts - General Studies
Temple College
Temple, TX12-2024
High School Diploma -
Ellison High School
Killeen, TX05-2021
Skills
- Clerical support
- Mentoring
- Schedule management
- Adaptability and Flexability
- Cash handling
- Early childhood education
Timeline
Paraprofessional
Priority Charter Schools
08.2023 - 08.2024
IT Assistant
Priority Charter Schools
05.2023 - 08.2024
After-School Teacher
YMCA
12.2022 - 05.2023
Customer Service Manager
Hobby Lobby
08.2021 - 12.2022
Associate of Arts - General Studies
Temple College
High School Diploma -
Ellison High School
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