Adriana Lopez
Sales Consultant
Chandler,AZ
Summary
Highly motivated Sales Associate with extensive customer service and 15+yrs sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Hardworking and passionate job seeker with strong organizational skills . Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Sales & Leasing Consultant
Toyota Carlsbad
6020 Avenida Encinas Carlsbad, CA 92011
06.2004 - 05.2023
- Qualified and followed-up on potential new customer leads.
- Provided positive first impressions to welcome existing, new and potential customers.
- Bilingual
- Certified -Dealer education and certificate program
- Utilizes dealership sales control and follow-up system
- Maintains professional appearance.
- Prepares sold vehicles for customer delivery prior to customer arrival.
- Writes complete sales orders and process paperwork in accordance with established dealership policies.
- Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork.
- Keeps abreast of new products,features,accessories,etc.,and benefits to customer.
- Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Tracked stock using company inventory management software.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
El Camino High School
Oceanside, CASkills
- Client Needs Assessment
- Office Organization
- Delivery Schedules
- Financing Options
- Information Updates
- Internet Communication
- Customer Service and Assistance
- Providing Feedback
- Mobile Device Operation
- Customer Implementation
- Pricing Structures
- Trade-In Management
- Leasing Agreements
- Consultative Sales Approach
- Strategic Negotiations
- Contract Negotiation
Timeline
Sales & Leasing Consultant
Toyota Carlsbad
06.2004 - 05.2023
High School Diploma -
El Camino High School