Adriana Lopez

Toyota Carlsbad

06.2004 - 05.2023

Qualified and followed-up on potential new customer leads.
Provided positive first impressions to welcome existing, new and potential customers.
Bilingual
Certified -Dealer education and certificate program
Utilizes dealership sales control and follow-up system
Maintains professional appearance.
Prepares sold vehicles for customer delivery prior to customer arrival.
Writes complete sales orders and process paperwork in accordance with established dealership policies.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork.
Keeps abreast of new products,features,accessories,etc.,and benefits to customer.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Engaged with customers to effectively build rapport and lasting relationships.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Tracked stock using company inventory management software.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.

Summary