ADRIANA LOPEZ
Avondale,AZ
Summary
Motivated and bilingual professional with experience in customer service, sales, office management, and electrical systems support. Skilled in building client relationships, managing operations, troubleshooting technical issues, and coordinating projects. Recognized as a highly organized self-starter with strong communication skills and the ability to adapt in fast-paced environments. Fluent in English and Spanish, with flexibility to travel for work as needed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tech 2 – Low Voltage / Fiber Optic Technician
Cannon & Wendt Technologies
Goodyear, AZ
05.2023 - Current
- INSTALL AND TEST LOW-VOLTAGE CABLING SYSTEMS, INCLUDING COPPER AND FIBER OPTIC.
- SET UP AND MAINTAIN SECURITY, VOICE, DATA COMMUNICATION, AND SOUND/PA SYSTEMS.
- PERFORM TROUBLESHOOTING AND ENSURE COMPLIANCE WITH BICSI AND SAFETY STANDARDS.
- SUPPORT SPECIALIZED PROJECTS IN ENVIRONMENTS SUCH AS DATA CENTERS, HOSPITALS, AND UNIVERSITIES.
- COLLABORATE WITH TEAMS TO ENSURE HIGH-QUALITY TECHNICAL INSTALLATIONS AND SYSTEM PERFORMANCE.
- Implemented quality control measures, resulting in consistent adherence to industry standards and regulations.
- Led troubleshooting initiatives for complex installations, increasing customer satisfaction through effective solutions.
- Analyzed system performance data to identify areas for improvement, driving strategic enhancements in operations.
Customer Service & Sales
Wood Veneer Hub
12.2022 - 05.2023
- OPENED NEW CUSTOMER ACCOUNTS AND MANAGED CLIENT ONBOARDING.
- ANSWERED PHONES AND RESOLVED CUSTOMER CONCERNS WITH PROFESSIONALISM.
- CONSISTENTLY MET OR EXCEEDED SALES GOALS.
- PREPARED SALES AGREEMENTS AND EDUCATED CUSTOMERS ABOUT PRODUCTS.
- MAINTAINED CONTACT LISTS AND FOLLOWED UP WITH CUSTOMERS TO STRENGTHEN RELATIONSHIPS.
Safety Tech / QC / Fiber Optic Table Runner
Tabares Fiber Optic and Electrical
Goodyear, AZ
06.2020 - 11.2022
- INSTALLED, MAINTAINED, AND TROUBLESHOT ELECTRICAL SYSTEMS (TYPICALLY UNDER 50 VOLTS).
- SUPPORTED QUALITY CONTROL AND SAFETY COMPLIANCE ON JOB SITES.
- WORKED WITH FIBER OPTIC SYSTEMS TO ENSURE PROPER SETUP AND FUNCTIONALITY.
- Developed and implemented safety training programs for employees, enhancing compliance and awareness.
- Collaborated with management to create safety policies aligned with regulatory standards.
- Mentored junior staff on safety protocols, fostering a culture of accountability and responsibility.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Collaborated with management to develop strategic safety goals, promoting a strong culture of workplace safety.
Project Coordinator / Receptionist
B&F Contracting
Phoenix, AZ
04.2019 - 05.2020
- ANSWERED PHONES, ROUTED CALLS, AND ASSISTED VISITORS.
- SUPPORTED HR WITH NEW HIRE ONBOARDING.
- MANAGED SAFETY CERTIFICATES AND OSHA RECORDS.
- ASSISTED WITH ACCOUNTS PAYABLE AND PROJECT COORDINATION.
- Led incident investigations, analyzing root causes and implementing preventive measures.
- Facilitated safety meetings, encouraging open communication about workplace hazards and solutions.
- Created an open line of communication between employees and management regarding safety concerns, fostering a collaborative approach to problemsolving.
- Developed new training programs to address performance and knowledge issues.
- Improved safety compliance by creating comprehensive safety policies and procedures in alignment with OSHA regulations.
- Recommended changes to company culture to improve safety and meet changing demands.
- Instructed employees on OSHA standards.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Educated employees on hazardous waste management, emergency response and safe work practices.
Office Manager
UPS Store
01.2019 - 04.2020
- ORGANIZED AND MANAGED SHIPPING AND RECEIVING OPERATIONS.
- ASSISTED STORE MANAGER WITH DAILY BUSINESS FUNCTIONS.
- MANAGED INVENTORY AND PERFORMED PERSONNEL OVERSIGHT.
Education
Diploma - General Studies
North High School
Skills
Customer Service & Sales Excellence
Bilingual: English & Spanish
Inventory & Office
Project Coordination & Scheduling
Troubleshooting Electrical Systems
Fiber Optic Installation & Maintenance
Microsoft Office Suite (Word, Excell)
Data Entry
Safety Compliance & OSHA Knowledge
Strong Written & Verbal Communication
Time Management & Multi-tasking
Team Collaboration & Independent Work
Personnel Training & Supervision
Problem Solving & Conflict Resolution
Adaptability in Fast-Paced Environments
Certification
- OSHA 10 – Occupational Safety & Health
- OSHA 30 – Occupational Safety & Health
- NFPA 70E – Electrical Safety in the Workplace
- Confined Space Competent Person
- Ladder Competent Person
- Scaffolding Competent Person
- CPR & Safety Certified
- OSHA 510 Occupational Safety and Health
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Tech 2 – Low Voltage / Fiber Optic Technician
Cannon & Wendt Technologies
05.2023 - Current
Customer Service & Sales
Wood Veneer Hub
12.2022 - 05.2023
Safety Tech / QC / Fiber Optic Table Runner
Tabares Fiber Optic and Electrical
06.2020 - 11.2022
Project Coordinator / Receptionist
B&F Contracting
04.2019 - 05.2020
Office Manager
UPS Store
01.2019 - 04.2020
Diploma - General Studies
North High School