Adriana Macedo

• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.

Assisted and photographed meaningful memories for customers. As well as interacted with customers in the bunny suit, creating a fun and unique experience for children.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Memorized recipes for specialty beverages and seasonal offerings.
• Recommended products based on solid understanding of individual customer needs and preferences.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Helped management keep adequate supply on hand by notifying of shortages.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.