Adriana Mederos Moro
Miami,FL
Summary
Dynamic sales professional with a proven track record at Del Toro Insurance, adept in business development and customer relations. Excelled in revenue generation and lead development, leveraging bilingual capabilities to exceed sales goals. Demonstrated expertise in data analysis and strategic initiatives, ensuring customer satisfaction and loyalty. Focused Account Executive offering background in lead generation and resolving customer issues. Courteous and cordial with history increasing business opportunities through outstanding marketing initiatives, communication and dedication to customer service. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Account executive (door to door marketing)
Saint Clair Consulting
03.2022 - 04.2022
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Created marketing materials, including brochures and presentations, to showcase products and services.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Attended networking events to build relationships with potential customers.
- Participated in training sessions on topics related to sales techniques or industry regulations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
Cashier
IceBox Café
10.2021 - 01.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment
Cashier
Publix
02.2021 - 08.2021
- Responsibilities were the same as listed above.
Sales Associate
Winn Dixie
04.2020 - 12.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Agent
Del Toro Insurance
05.2022
- Conducted market research to identify potential customers and their needs.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Developed relationships with customers by providing excellent customer service.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Attended meetings with current and prospective customers to discuss their business needs.
- Resolved customer complaints promptly and effectively.
- Identified opportunities for cross-selling additional products and services.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Continuously met sales goals via strategic prospecting.
Education
High School Diploma - General High School Curriculum
Miami Senior High
Miami, FLSkills
- Computer skills
- Account Servicing
- Needs Assessment
- Revenue Generation
- Lead Development
- Business Development
- Customer Service
- Data Analysis
- Customer Relations
- Strategic Initiatives
- Sales proficiency
- Bilingual (English and Spanish)
Certification
- 220 General lines insurance agent certified
Timeline
Sales Agent
Del Toro Insurance
05.2022
Account executive (door to door marketing)
Saint Clair Consulting
03.2022 - 04.2022
Cashier
IceBox Café
10.2021 - 01.2022
Cashier
Publix
02.2021 - 08.2021
Sales Associate
Winn Dixie
04.2020 - 12.2020
High School Diploma - General High School Curriculum
Miami Senior High