ADRIANA MENDEZ
Orange,USA
Summary
Dynamic professional with a proven track record at Smart Insurance Agency, excelling in contract drafting and regulatory compliance. Recognized for exceptional problem resolution and customer service skills, adeptly managing multiple responsibilities while ensuring client satisfaction. Bilingual in Spanish, I am an adaptable learner committed to delivering outstanding results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Benefits Consultant
Aflac Consultant
Beaumont, TX
03.2025 - Current
- Developed and implemented employee benefit programs aligned with organizational goals.
- Analyzed benefits data to identify trends and recommend enhancements.
- Collaborated with HR teams to ensure compliance with regulations and policies.
- Educated employees on benefit options, improving overall understanding and engagement.
Assistant
PINEDA CONTRACTORS LLC
ORANGE, TX
01.2023 - 03.2025
- Handled administrative tasks efficiently.
- Drafted and finalized contracts efficiently.
- Processed customer invoices accurately and timely.
- Consistently provided excellent service to customers.
INSURANCE AGENT/OFFICE ASSISTANT
Smart Insurance Agency
ORANGE, TX
09.2019 - 01.2025
- Managed daily office activities.
- Resolved client issues promptly.
- Maintained compliance with insurance policies.
- Proficient in juggling various responsibilities at once.
Education
Some College (No Degree) - Criminal Justice
LAMAR STATE COLLEGE ORANGE
ORANGEHigh School Diploma - undefined
PARKVIEW CHRISTIAN SCHOOL
Sulphur, LA05.2015
Skills
- Contract drafting
- Invoice processing
- Office management
- Regulatory compliance
- Customer service
- Problem resolution
- Proficient in Reading and Writing Spanish
- Adaptable Learner
LANGUAGES
Spanish: Native/ Bilingual
Certification
Health and Life Insurance Certification
ABOUT ME
My work ethic is of utmost importance to me I have been employed since the age of fifteen and consistently strive to grow and improve as an employee. Additionally, I am a proud parent of two wonderful children.
Timeline
Benefits Consultant
Aflac Consultant
03.2025 - Current
Assistant
PINEDA CONTRACTORS LLC
01.2023 - 03.2025
INSURANCE AGENT/OFFICE ASSISTANT
Smart Insurance Agency
09.2019 - 01.2025
Some College (No Degree) - Criminal Justice
LAMAR STATE COLLEGE ORANGE
High School Diploma - undefined
PARKVIEW CHRISTIAN SCHOOL