Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adriana Montanez

San Marcos

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Nationally Registered Certified Medical Assistant with excellent communication, patient care skills, and multi-tasking skills; seeking an opportunity in your clinic to contribute to the betterment of patients and the success of the clinic

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
06.2024 - 08.2024
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Used scanners to quickly locate and track items in warehouse.
  • Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.

Server

Cheddars
10.2022 - 03.2023
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Greeted customers, answered questions and recommended specials to increase profits
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems

Medical Assistant Intern

San Antonio Neuro Health + Sports Medicine
09.2022 - 10.2022

Take patient vital signs and prepare them to see the physician. Handle inbound and outbound patient calls.

Properly sterilize and stock up patient exam rooms. Schedule patient follow up appointment. Position the patient for physical therapy.

  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.

Warehouse Associate

HEB Warehouse
01.2022 - 06.2022
  • Packed and labeled merchandise to prepare for loading and shipment to customers
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
  • Examined packages and goods for damage and notified vendors of replacement needs

Sales Associate

Adidas Outlet
08.2019 - 12.2021
  • Helped customers find specific products, answered questions and offered product advice
  • Engaged customers in friendly, professional dialogue to determine needs
  • Answered incoming telephone calls to provide store, products and services information
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items

Education

Medical Assisting -

The College of Health Care Professions
San Antonio, TX
10.2022

High School Diploma -

San Marcos High School
San Marcos, TX
05.2021

Skills

  • Point of Sale (POS) System
  • Operations
  • Check Payment Processing
  • Verbal and written Communication
  • Team Player
  • Cleaning and Sanitizing
  • Charting/Medical records
  • Take vital signs
  • Wound care
  • Various lab tests
  • Medical terminology
  • Autoclave, sterilization
  • Insurance verifications
  • Pharmacology
  • Collection of patient co-pays
  • Calling in prescription refills
  • Answering multi-line phones
  • Specimen collection and analysis
  • Minor office surgical procedures
  • Skilled use of an AED and EKG OSHA and HIPAA training
  • Injections (SQ, IM, ID, Gluteal)
  • Capillary sticks
  • Phlebotomy (Vacutainer, Syringe,

Certification

National Registered Certified Medical Assistant (NRCMA) 09/20222

Timeline

Fulfillment Associate

Amazon
06.2024 - 08.2024

Server

Cheddars
10.2022 - 03.2023

Medical Assistant Intern

San Antonio Neuro Health + Sports Medicine
09.2022 - 10.2022

Warehouse Associate

HEB Warehouse
01.2022 - 06.2022

Sales Associate

Adidas Outlet
08.2019 - 12.2021

High School Diploma -

San Marcos High School

Medical Assisting -

The College of Health Care Professions
Adriana Montanez