Open To Work
Adriana Murray
Houston
Summary
Results-driven professional with extensive experience at Lone Star College System, excelling in data entry and administrative support. Proven ability to enhance operational efficiency through quality control measures and exceptional communication. Skilled in managing complex data systems and fostering strong customer relationships, ensuring high satisfaction and streamlined processes.
Overview
7
7
years of professional experience
Work History
Data Entry Administrator
Lone Star College System
Hybrid
06.2025 - 02.2026
- Maintained accurate student records in database systems, ensuring data integrity.
- Processed enrollment forms while verifying accuracy of student information.
- Entered large volumes of information into spreadsheets with high precision and attention to detail.
- Streamlined data entry procedures in collaboration with staff, enhancing overall workflow.
- Assisted in data migration projects to enhance system performance.
- Conducted regular audits of data, ensuring high-quality standards.
- Trained new employees on data entry protocols and system usage.
- Responded to inquiries regarding student information and fulfilled data requests.
Administrative Services Coordinator
Lone Star College System
Hybrid
05.2023 - 05.2025
- Coordinated office operations and provided administrative support across college departments to enhance collaboration and service delivery.
- Managed scheduling and logistics for campus meetings and events to ensure seamless execution.
- Communicated effectively with faculty, staff, and students to address inquiries and needs.
- Developed and maintained filing systems to improve information retrieval and management efficiency.
- Supported onboarding processes for new hires within administrative teams to facilitate integration.
- Organized training sessions to enhance staff skills and improve operational efficiency.
- Implemented office policies to streamline workflows and ensure regulatory compliance, enhancing operational consistency.
- Created and distributed agendas for meetings, conferences, and events to enhance preparation.
Customer Service Representative
Allied Universal
Remote
09.2019 - 04.2023
- Cultivated strong customer relationships through personalized assistance, fostering loyalty and satisfaction.
- Resolved customer inquiries through effective communication techniques, enhancing overall satisfaction.
- Answered inquiries, providing accurate information regarding products and services.
- Managed customer accounts, ensuring accurate updates to maintain data integrity and enhance service quality.
- Collaborated with team members to streamline service delivery processes for efficiency.
- Trained new staff on customer service protocols and tools to maintain high standards.
- Escalated complex issues to appropriate departments for prompt resolution.
- Maintained professionalism in stressful situations, successfully diffusing tensions and preserving customer trust.
Customer Service Associate
Hobby Lobby
Remote
11.2018 - 08.2019
- Resolved customer complaints, ensuring high satisfaction rates through effective solutions.
- Communicated product knowledge and service standards to support customer satisfaction.
- Provided customers with accurate information regarding products and services.
- Trained new associates on customer service protocols, improving overall team efficiency.
- Recommended process improvements based on identified areas, enhancing customer service effectiveness.
- Consistently followed established policies to meet performance requirements.
- Escalated unresolved issues to appropriate departments for prompt resolution.
- Maintained up-to-date knowledge of current sales promotions and product releases.
Education
Bachelor of Science - Health and Kinesiology
Prairie View A&M University
Prairie View, TX08-2025
Skills
- Data entry and analysis
- 10-key certification
- Microsoft Office proficiency
- Time management
- Quality control measures
- Administrative support
- Organizational skills
- Time management and communication
- Customer service excellence
- Problem-solving skills
- Assistive technology expertise
- Account management
- Active listening
Awards
- Dean’s list, 01/01/25
- National Honor Society
- Dual Credit Graduate
- DSG Community Service Graduate
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$21/hr - $1000/hrTimeline
Data Entry Administrator
Lone Star College System
06.2025 - 02.2026
Administrative Services Coordinator
Lone Star College System
05.2023 - 05.2025
Customer Service Representative
Allied Universal
09.2019 - 04.2023
Customer Service Associate
Hobby Lobby
11.2018 - 08.2019
Bachelor of Science - Health and Kinesiology
Prairie View A&M University