Adriana Nieves
Fort Myers,FL
Summary
Driven by a results-focused approach, I enhanced distribution efficiency and reduced package damage rates at FedEx and USPS. My leadership and problem-solving skills, coupled with adeptness in computer applications, facilitated seamless operations and improved team performance. Achieved significant customer satisfaction through innovative solutions and effective time management.
Overview
10
10
years of professional experience
Work History
Package Handler
FedEx
09.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed verbal and written instructions to properly move and ship products.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Supervisor of Distribution Operations
USPS
04.2020 - 08.2024
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Improved distribution efficiency by streamlining processes and implementing innovative solutions.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
- Coordinated cross-functional initiatives aimed at improving overall supply chain efficiency from procurement to final delivery of goods.
- Developed strong relationships with vendors and transportation providers, negotiating favorable contracts to minimize costs and maximize service quality.
- Maintained a safe work environment, conducting regular safety training sessions for staff.
- Implemented comprehensive contingency plans to maintain smooth operations during peak periods or unexpected disruptions.
- Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
- Fostered a culture of continuous improvement within the team by encouraging open feedback and innovative problem-solving approaches.
- Established performance metrics for staff evaluation, promoting a results-oriented culture within the team.
- Provided exceptional leadership to the team by setting clear expectations, fostering open communication, and encouraging professional development opportunities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Mailhandler
USPS
11.2014 - 04.2020
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
Education
GED -
De La Salle
Puerto Rico 05.2013
Skills
Communication
Leadership
Problem solving
Team player
Hard working
Time management
Computer skills
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Package Handler
FedEx
09.2024 - Current
Supervisor of Distribution Operations
USPS
04.2020 - 08.2024
Mailhandler
USPS
11.2014 - 04.2020
GED -
De La Salle