Adriana Omondi
Acworth,GA
Summary
Detail-oriented Logistics Coordinator experienced in fleet coordination and logistics management. Achieved enhanced operational performance through effective supervision of personnel, compliance with regulatory standards, and optimization of vehicle maintenance processes. Focused on minimizing downtime and ensuring safety compliance in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Assistant Fleet Coordinator
UST
03.2022 - 09.2024
- Scheduled and coordinated regular maintenance for all fleet vehicles to ensure optimal performance.
- Coordinated repairs and service appointments, reducing vehicle downtime for enhanced operational efficiency.
- Maintained accurate records of maintenance and repair history for each vehicle.
- Monitored and tracked vehicle inventory, including acquisitions and disposals.
- Coordinated delivery and pickup of vehicles.
- Verified all vehicles had necessary permits, registrations, and documentation to maintain compliance and readiness.
- Supported drivers in addressing vehicle-related issues or concerns.
- Ensured all vehicles complied with regulatory requirements and safety standards.
- Assisted in conducting regular vehicle inspections and audits.
Document Reviewer
Consillio LLC
01.2021 - 04.2024
- Reviewed documents on Relativity to identify and protect personally identifiable information (PII) and protected health information (PHI).
- Logged time on CaseTime while contributing to eight projects over three years, ensuring accurate tracking of work.
- Maintained strict confidentiality of sensitive information and adhered to data protection protocols.
- Upheld strict confidentiality of sensitive information and ensured compliance with data protection protocols.
- Processed documents to verify accuracy and maintain confidentiality. to ensure accuracy and confidentiality. and information with integrity and discretion.
Customer Service Representative
Disabled Veteran Solutions
04.2021 - 08.2023
- Managed customer service inquiries for eight accounts, generating tickets in Zendesk to streamline issue resolution.
- Identified and assessed customer needs to achieve satisfaction.
- Assessed customer needs to deliver tailored solutions that enhanced overall satisfaction.
- Maintained high service standards, minimizing call wait times and addressing special requests.
- Coordinated support for various accounts, including Idemia (TX, LA, PA), Prestige Nursing, Amudim, and Kalkomey.
- Maintained high service standards by minimizing call wait times and proactively addressing special requests.
- Developed control systems to prevent policy violations and prepared reports for management review.
Command Center Shift Lead
GardaWorld Federal Services
09.2018 - 05.2019
- Ensured accountability of all guards base-wide and conducted hourly radio checks to maintain clear communication.
- Reviewed and clarified spot reports provided by tower guards. provided by tower guards.
- Supervised operations across 27 towers, overseeing 250 guards to ensure compliance with security protocols.
- Handled military and contracted convoys professionally at designated Entry Control Points.
- Controlled barrier devices to prevent unauthorized vehicle access to government compounds.
- Inspected deliveries and vehicles in compliance with Force Protection Condition Delta.
- Ensured compliance with Group Kandahar Standard Operating Procedures for secure installation access.
- Managed military and contracted convoys at designated Entry Control Points to facilitate secure access.
Supply Clerk
US Army
08.2011 - 08.2017
- Received, processed, and prioritized supply requests from units and personnel.
- Coordinated with logistics personnel to procure and distribute supplies in a timely manner.
- Maintained accurate inventory records using military supply management systems (e.g., SARSS, GCSS-Army).
- Coordinated procurement and distribution of supplies with logistics personnel, enhancing supply chain efficiency.
- Monitored supply request statuses, ensuring timely fulfillment to support operational readiness.
- Prepared and maintained accurate reports and documentation on supply transactions and inventory levels to uphold accountability.
- Trained and supervised junior supply personnel in inventory procedures and supply operations.
Education
Bachelor’s Degree - Transportation and Logistics Management
American Military University
Charleston, WVHigh School Diploma -
Deptford Township High School
Deptford, NJSkills
- Fleet management
- Maintenance coordination
- Vehicle audits
- Vehicle maintenance
- Compliance oversight
- Scheduling coordination
- Vehicle inspection
- Inventory tracking
Timeline
Assistant Fleet Coordinator
UST
03.2022 - 09.2024
Customer Service Representative
Disabled Veteran Solutions
04.2021 - 08.2023
Document Reviewer
Consillio LLC
01.2021 - 04.2024
Command Center Shift Lead
GardaWorld Federal Services
09.2018 - 05.2019
Supply Clerk
US Army
08.2011 - 08.2017
Bachelor’s Degree - Transportation and Logistics Management
American Military University
High School Diploma -
Deptford Township High School